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On 2017-11-30 at 7:35 PM, Wenholt said:

Hej, Fredrik! Jag har använt FSX under flera år men har nu bytt till P3Dv4. Det började med att autoplt. i B747 fungerade otillfredsställande. Detta berodde på ett felande moderkort som gjorde att jag slutligen fick köpa en ny dator för 29.000 Sek. När min dator var färdigbyggd installerade jag FSX och alla mina add-on och fick direct "out off memory" och "run time error" meddelande trots att min nya maskin har mer än tillräckligt minne. Jag införskaffade då P3D och i och med det fungerade allt perfekt. Fick naturligtvis skaffa helt nya add-on och uppgradera ett par befintliga. Återigen utgifter på runt 6000 Sek för div. add-on. Kontentan är att det var värt att byta simulator. Vilken certifikatnivå har du IRL? ATPL(A) och CPL(A), MCC och MPL?

 

Hej. Det verkar som det inte finns någon möjlighet, eller att skrota Windows 10, det är ju ett oseriöst operativsystem. Det märkliga är att FSX fungerade utmärkt i Windows 7 med god prestanda. Allt det här började med Windows 10 enbart. Har testat det absolut lägsta inställningarna trots bra prestanda på datorn i sig, men FSX lever sitt egna lilla liv.

Lite trist lägga ned så mycket pengar på chansningar med P3D med tanke på att jag använt Windows 7 med tämligen avancerade moduler. Är helt ointresserad av spelläge i FSX, jag använder det enbart för övning av verkliga scenarios.

Jag har ATPL, MCC, MPL, IFR och type rating på B748

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On 2017-11-30 at 5:35 PM, Olympic260 said:

Since you have a full name, if you mean Fredrik Bergkvist.  I am trying to locate your account in our system but I am unable to do so, can you please provide the order ID of your purchase.

What is the reason for presenting full name in front of everyone here?

If you should have a more serious customer support, you will reply to each and everyone alone by e-mail or similar, not publish everything here.
Why don´t you have a real customer support instead of this forum?

So the problem remains only with B747 ver 3.
That gives me OUT OF MEMORY on approaches all the time.

That never happened in Windows 7 Ultimate or does never happen with Boeing 737-800.

The graphics settings are at the LOWEST possible and it still happens.
Everything is set to the lowest possible and still ONLY PMDG Boeing 747 ver3 crashes every single time.
I don´t know what you suggest next, but I will not spend more money to upgrade my computer a tiny bit more since it has NO PROBLEMS with anything else.

Is the B747 ver 3 really made for FSX?
I doubt it since this keeps happening.

I still get the EXACT same problem as from first time.

Beskrivning
Felaktig programsökväg:    C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe

Problemsignatur
Händelsenamn:    BEX
Programnamn:    fsx.exe
Programversion:    10.0.61472.0
Programtidsstämpel:    475e17d3
Namn på felmodul:    StackHash_3e9b
Modulens version:    0.0.0.0
Tidsstämpel för felmodul:    00000000
Undantagsförskjutning:    PCH_03_FROM_KERNELBASE+0x00179F7D
Undantagskod:    c0000005
Undantagsdata:    00000008
OS-version:    10.0.15063.2.0.0.256.48
Språkvariant-ID:    1053
Ytterligare information 1:    3e9b
Ytterligare information 2:    3e9b7846e3f8a4b53b4c50c361d8800c
Ytterligare information 3:    62a3
Ytterligare information 4:    62a347caf62480433d89cc45656f7434

So this cannot depend on the computer anymore. There must be some kind of software malfunction here.
Either Windows 10 that is word not allowed from the start or PMDG B747 ver 3 software that is not configured to be used with Windows 10 and FSX.

Do you have an answer why the PMDG ver3 worked GREAT in Windows 7 Ultimate, with the exact same computer BUT with a 2 GB video card. And now with a 6x better video card it just keeps crashing. This must mean PMDG B 747 ver 3 is NOT made for Windows 10, right?

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2 hours ago, spil said:

If you should have a more serious customer support, you will reply to each and everyone alone by e-mail or similar, not publish everything here.
Why don´t you have a real customer support instead of this forum?

Hi,

They have a real customer support by trouble tickets:

https://support.precisionmanuals.com/Main/

The forum is merely a customer-to-customer support even if PMDG staff keeps a look at it, and requires to follow the rules which you still don't.

If you don't want to display your names, then you can submit a ticket that only PMDG staff will be able to see.

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5 minutes ago, Budbud said:

They have a real customer support by trouble tickets:

https://support.precisionmanuals.com/Main/

Please Fredrik, don't forget that you have to create a new account for this customer support!

Your current account for the PMDG-shop or this forum is not valid for the customer support.

This is one more security level for your privacy.

Hope you sorted out...

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On ‎12‎/‎2‎/‎2017 at 9:31 AM, spil said:

What is the reason for presenting full name in front of everyone here?

To verify your information in our system because you chose to seek support here instead of via the official support function...which is curious because:

On ‎12‎/‎2‎/‎2017 at 9:31 AM, spil said:

If you should have a more serious customer support, you will reply to each and everyone alone by e-mail or similar, not publish everything here.
Why don´t you have a real customer support instead of this forum?

...we do have an official customer support function, which you have elected to not use. You literally have to trip over links to the official support system in order to get here in the forum, so, while I'm normally pretty forgiving when it comes to pointing people to the right place, your attitude here is pretty inexcusable. Moreover, both Chris and myself have it linked in our signatures.

If you're going to give people accusatory lip, you should at least verify that you're correct first...

On ‎12‎/‎2‎/‎2017 at 9:31 AM, spil said:

Do you have an answer why the PMDG ver3 worked GREAT in Windows 7 Ultimate, with the exact same computer BUT with a 2 GB video card. And now with a 6x better video card it just keeps crashing. This must mean PMDG B 747 ver 3 is NOT made for Windows 10, right?

I do have an answer, yes...

It worked great in Win 7. This proves that the code, itself, is just fine. Your change from Win 7 to Win 10 didn't come with a change to the 744 code at all. As such, this would indicate an issue with your system, and not our code. This is confirmed by your crash reports, which do not point to our code at all. So, instead of the smarmy responses accusing us of being awful, let's be real here...

You'd get a lot further in receiving help if you actually spent more time on interacting with us to help you instead of constantly berating us. Sorry, you may be a customer, but that does not give you all of the freedom to act in this manner. I'm locking this thread as a result. You can continue to seek support for this via the official support function, linked in my signature (support.precisionmanuals.com).

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