FSDT GSX Repeatable crash

[Nighthwk 566]

I get a repeatable crash of GSX after it says "all engines clear, start at will" with GSX crashing due to an unknown add-on. Heres the error log I get:

couatl v3.2 (build 3876)
panic log started on Fri Nov 24 16:14:32 2017

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\pushBack.py", line 417, in do
  File ".\common\walker.py", line 189, in walkTo
AssertionError
{'Airport': 'KSFO', 'Requested assistance services at': 'Gate A 3', 'User Pos': (37.613370716636645, -122.38814667795766, 7.88648 m, 3.92447 m, 297.7685251940521)}

 

It only happens during pushback for some reason, on different gates as well. Any suggestions?

[Bob Scott 7,715]

I'd suggest posting on FSDreamteam's support forum.

Regards

[Nighthwk 566]

25 minutes ago, w6kd said:

I'd suggest posting on FSDreamteam's support forum.

Regards

I tried but apparently it has to be approved by the moderation over there. I’ll post it on their forum when it gets approved.

[Nighthwk 566]

Anyone else having this issue or know how to fix it?

[somiller 694]

John,

Is this occurring after a recent install of KSFO? Have you run FSDT Live Updater lately...in either case, I'd run it and see if your problem is solved.

I ran into something similar at a freeware of KTOL - here's my error.  I don't know if mine's repeatable or not as I haven't been back since the error below. interesting thing is the "Gate A 54" which I don't think exists at KTOL...in any case I was at Gate 3. I think my error occurred at pushback and engine clear. I haven't had this problem at any other airport since this error on Nov. 18, 2017.

Personally, I rarely post on FSDT forums, as he is usually NO help...other than to insist that whatever problem your having can't possibly be caused by anything related to his products.

couatl v3.2 (build 3874)
panic log started on Sat Nov 18 22:37:04 2017

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 346, in do
  File ".\GSX\assistanceServices\passengerBus.py", line 112, in getLeaveRoute
IndexError: list index out of range
{'Airport': 'KTOL', 'Requested assistance services at': 'Gate A 54', 'Requested parking services to': 'Gate G 3', 'User Pos': (41.591717974447135, -83.80716189099547, 210.924 m, 2.44141 m, 339.7929563841362)}

[Nighthwk 566]

8 minutes ago, somiller said:

John,

Is this occurring after a recent install of KSFO? Have you run FSDT Live Updater lately...in either case, I'd run it and see if your problem is solved.

KSFO has been installed for months, I ran an update through the updater when it prompted me to in the sim and that’s when the problem started. I’ve tried restarting Couatl, rebuilding the airport chance, reinstalling the addon manager, and reinstalling GSX entirely but nothing seems to solve the problem unfortunately.

[somiller 694]

John,

Have you re-run the Updater since you reinstall GSX...if not try it again.

What aircraft are you using?

[Nighthwk 566]

1 minute ago, somiller said:

John,

Have you re-run the Updater since you reinstall GSX...if not try it again.

Yeah, it seemed to run it during the installation. I’ll try it again and report back in a minute.

[Nighthwk 566]

Negative, the issue is still present.

[somiller 694]

John,

What aircraft are you using?

[Nighthwk 566]

2 minutes ago, somiller said:

John,

What aircraft are you using?

The PMDG 747

[somiller 694]

I think my error occurred with the NGX, but it's possible it was in the 747, don't remember for sure.

I'll try KSFO at Gate 3 and see if I get the same error. Will report back later tonight.

[Nighthwk 566]

Something definitely happened to my install since it no longer gives me pushback directions and it used to work with the 777, as that was the first one I used GSX with, but now I get the same error. Weird.

[Nighthwk 566]

It seemed to happen after the latest live update, which applied while my sim was running. That’s when I first saw the problems with the pushback.

[somiller 694]

Do you have any other FSDT airports, and if so, do you get the error at any of them?

I wonder about deleting the couatl folder, uninstall GSX, reinstall GSX, run Live Updater?