Connection Issue

[MattS 45]

I connected my PC via ethernet directly to my wifi router due to poor reception and dl speeds. But when I did this, my licenses no longer work and I have view mode only displayed for my aircraft in the simserver app. I am able to connect to simserver with my tablet, but its view only. When I switch back to a wifi connection all is good. Any suggestions?

[marcom 139]

Hi Matt,

the network has no influence on whether you are in view only mode or not.

This only depends on the license validation.

Please note - each license is hardware dependent.

If you are experiencing view only, go ahead and send a new license request.

Regards

Mark

[MattS 45]

Thanks Mark. Will I have to pay for new licenses?

[marcom 139]

Hi Matt,

no, not for renewing an old license (due to hardware change / OS reinstall).

Mark