problem with 737ngx FSXSE Win10

[jules744 0]

hi!

 

when i start loading the PMDG center I have this :

 

An exception has occured!

Please contact PMDG support by submitting a ticket at http://support.precisionmanuals.com for help with resolving this issue.
Press "Copy to clipboard" below and then paste the information into your support ticket.
Additionally, a log file has been created at:
c:\users\jules\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log
Please attach this file to better help us fix this issue.

The application will now exit.

11/30/17 02:27:54     Exception:  Access Violation at 0x0
003C0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00023F8D  (403C80, 7571EE20, 3E4623)
003C0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00026D46  (80000010, 110, 1)
773D0000  C:\WINDOWS\System32\USER32.dll  +0003342B  (180702, 110, F0596)
773D0000  C:\WINDOWS\System32\USER32.dll  +0000ABF8  (3E62E0, 180702, 110)
773D0000  C:\WINDOWS\System32\USER32.dll  +0000A2B7  (180702, 110, F0596)
773D0000  C:\WINDOWS\System32\USER32.dll  +0000A175  (1488ED0, 0, 110)
773D0000  C:\WINDOWS\System32\USER32.dll  +0003342B  (180702, 110, F0596)

[BlueStar 323]

6 minutes ago, jules744 said:

Please contact PMDG support by submitting a ticket

That is what I do.  I find it much easier to contact support with a ticket.   I have found them to be extremely helpful and easy to deal with. 

blaustern

[jules744 0]

how do you do ?

[BlueStar 323]

1 hour ago, jules744 said:

how do you do ?

Click on the link in your original post and it will take you to support.  In the upper right hand corner click on "Register", complete the form. 

blaustern

[Jim Young 2,356]

23 hours ago, jules744 said:

when i start loading the PMDG center I have this

This link might help -