PAX count in Payload Page

[Pablo Vazquez 36]

Hello,

I have submitted a ticket through the main PMDG webpage but no one has gotten back to me yet. It still shows as “Waiting for Agent” so I’m posting here. Maybe someone can help me figure out how to fix my problem..

I was setting up a flight in the QOTSII and noticed in the Payload page, the Pax numbers are not right. It shows the following:

UPR BUS 28/8
MAIN 1/BUS 37/33
MAIN ECON 215/28

When I try to enter a different number of passengers, for example 150 in MAIN ECON, it tells me "INVALID ENTRY". If I hit the RANDOM button, it only loads PAX up to the max number. Up to 8 in UPR BUS, 33 in MAIN 1/BUS and 28 in MAIN ECON.

I have never bothered checking the PAX count until today so I am not sure how long it’s been like that. I mainly worry about the ZFW and Fuel. Is this something I can fix myself and how do I do that? I checked my 737 and 777 and they are fine so it appears the problem is with my 747. Also, I am using P3D v4.1

Thank you,

Regards,
Pablo Vazquez

[Captain Kevin 586]

I suppose a screenshot would help because I've never seen anything like this before. In any event, are you running the latest update?

[Pablo Vazquez 36]

2 hours ago, Captain Kevin said:

I suppose a screenshot would help because I've never seen anything like this before. In any event, are you running the latest update?

Hello Captain Kevin,

 

Thank you for your reply. I do have the latest 747 version installed... Version 3.00.8466 and the PMDG OC version I have is v1.17.27

 

Here is the screenshot...

 

 

Thanks,

Pablo Vazquez

Edited December 8, 2017 by Pablo Vazquez
Added a link to share a screenshot

[Olympic260 415]

Pablo,

I have also answered to your ticket. Something definitely wrong on the max passengers in each section.