Automated key request not working

[EasyE 7]

Good day. I've recently had to reinstall my OS and all sim peripherals. I've been a happy user of RCv4 for many, many years and have attempted to use the automated system but cannot receive a response with a new key. I've also checked my spam messages but no joy.

I entered the correct email as stated on the application (Register@jdtllc.com) as well as the correct subject (RCv4 Key Request) and my details (-1330xxx957!Eric!Grindstaff) but no key.

I also sent an email to dthompss@comcast.net (a couple of hours later) but have not as yet heard anything back.

I'm hoping that Ray or someone else may be able to lend a hand? Ray helped me once before, a few years back when I had the same issue during a complete rebuild of my rig.

I appreciate any help you can give.

Thanks,

Eric G.

[EasyE 7]

Cancel my issue please. I just heard from Doug and all is well. Thanks.

[Ray Proudfoot 8,954]

Hi Eric,

Glad to hear it. Doug always replies. For info to you and others it's never a good idea to post your registration details. Just insert a few xxx to replace actual data. I suggest you change that asap.