Black Screen (Antivirus - Solved)

[ColinSigley 1]

I have been struggling for over a week with a black screen on XP11 irrespective of the aircraft loaded.  this is the rxpGtnSim.dll.log file:

18/01/30 13:40:09.298 11052 -    ] # rxpGtnSim64.dll version 2.4.12.0
18/01/30 13:40:09.298 11052 INFO ] 
18/01/30 13:43:36.616 11052 WARN ] A component version required by the application conflicts with another component version already active., code: 000036b8
18/01/30 13:43:36.712 11052 WARN ] rxpGtnSim32.dll  v0.0.0.0 (32bits), v2.4.12.0 (64bits)
18/01/30 13:43:37.016 11052 ERROR] GTN 725.1 process not ready: The specified module could not be found., code: 0000007e
18/01/30 13:43:37.067 11052 ERROR]  check if file is missing or your antivirus: C:\ProgramData\Reality XP\rxpGtnSim32.dll
18/01/30 13:43:37.460 11052 WARN ] A component version required by the application conflicts with another component version already active., code: 000036b8
18/01/30 13:43:37.608 11052 WARN ] rxpGtnSim32.dll  v0.0.0.0 (32bits), v2.4.12.0 (64bits)
18/01/30 13:43:37.703 11052 ERROR] GTN 750.2 process not ready: The specified module could not be found., code: 0000007e
18/01/30 13:43:37.737 11052 ERROR]  check if file is missing or your antivirus: C:

 

The other problem was rxpGtnSim32.dll being reported as a suspect infected file - WIN32:Evo-gen.  I have reported this to AVG and created and exception so that eerything loads properly.  Having spent the money and reinstalled etc numerous times, I am less than pleased.  The training package is good.  Any help welcomed.

[ColinSigley 1]

I have finally resolved the problem.  False positive and quarantined files in AVG.  So far, the programme is working as advertised and is a dream to use on older aircraft.  I'll have to work omn panel integration next.