Virus (solved: false positive)

[ColinSigley 1]

I have just installed the GTN 750 but whenever I try to load x-Plane 11, I get the warning "rxpGtnSim32.dll infected with WIN32:Evo-gen".  I have tried the support link to the company to no avail.  I also have the black screen despite adding the system variables.

 

Any help gratefully received.

 

 

[fppilot 4,335]

The virus warning is a known false positive.  You should be able to exclude the file in your AV program.  Don't know about the other issue. How do you get a black screen if the virus warning stopped the installation?

[RXP 2,336]

Hi, this is a false positive like explained in a few threads in these forums already.

The component reported (rxpGtnSim.dll) is the core GTN simulation handling all trainer related code. The plugin is independent and seems not affected, hence, the device shows in-sim but the screen remains blank.

Just 'exclude' rxpGtnSim##.dll from your A/V scans, un-quarantine it if necessary, or reinstall the software over.

[Rene Scharlach 6]

Trying to download the installer for X Plane 11 of the GTN 750. Error due to a Virus. Checked in Edge and in Chrome. What is this? The page is http://www.reality-xp.com/. Is this a fraud or just a hickup of the Virus scanner?

[RXP 2,336]

Hi, this is documented already:

 

 

[Rene Scharlach 6]

16 hours ago, RXP said:

Hi, this is documented already:

 

 

 

1

This was last year in October. They did not fix this? It is fixable on the server side. Hard to fix on the client side without disabling Defender.

[ColinSigley 1]

Thanks for the help.  I have created an exception and reported the false positive to AVG.  The programme loaded after I overrode AVG and let XP11 continue to load.  The black screen remains.  See my latest post.

[RXP 2,336]

Hi, unfortunately there is nothing we can do to make Microsoft and any other anti-virus vendor 'white list' our files in their products.