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Christopher Low

PMDG website password request

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Can someone please enlighten me as to why I need to reset my password every time that I login to my account??


Christopher Low

UK2000 Beta Tester

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Clear your browser cashe. There should be one request only if you haven’t login to the site since we did the upgrades back in November if I remember correctly.


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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Either of you happen to try Chris' suggestion? If so, letting us know that would've been A LOT more helpful than a simple "+1!"

Help us help you...


Kyle Rodgers

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It seems to be working OK for me now, Kyle. However, I am trying to "consolidate two email addresses" into a single account. I have done this, but I keep getting the message "it appears that your accounts have already been consolidated". I have tried this multiple times, but the message persists.....


Christopher Low

UK2000 Beta Tester

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1 hour ago, Christopher Low said:

It seems to be working OK for me now, Kyle. However, I am trying to "consolidate two email addresses" into a single account. I have done this, but I keep getting the message "it appears that your accounts have already been consolidated". I have tried this multiple times, but the message persists.....

Open a ticket, stating both addresses and will look at it.


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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Now I am completely unable to login, since the site is not accepting my password. I have tried to reset my password (via both email addresses), but it does not appear to be working properly (it states "reset email", as opposed to "send") So, I am well and truly stuck!


Christopher Low

UK2000 Beta Tester

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I tired Chrome and MSEdge and both don't work. What happens is that on the pw reset page, after introducing the new password and confirming it, nothing happens after pressing "continue".

Thanks

Apologies. Me stupid. Did not match the password criteria.

However, Chrome did not work for me. MS Edge did it.


Ralf Medernach

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