Operations Center

[zorro3012 0]

When I open the Operations center I get Notification to update .....when I click Install update Ok.....some files are downloaded and the notification finishes.....however no update gets installed.

The installed version shows old version.....shutting down OC and restarting again I get the notification to install the update.....the cycle keeps on repeating

Any idea what is going wrong?

Zia

 

 

[tamsini 278]

Usually the culprit is antivirus. Did you try deactivating?

[zorro3012 0]

Yes I deactivated it before installing......

Zia

[Bob Marton 39]

What version (update) is currently in use by you. If you have an older NGX version, updates might not work. That was what happened to me awhile back

Edited February 23, 2018 by Bob Marton

[zorro3012 0]

My Version 1.10.6436

Available version 1.20.8465

 

Zia

Edited February 23, 2018 by zorro3012

[Olympic260 415]

26 minutes ago, zorro3012 said:

My Version 1.10.6436

Available version 1.20.8465

 

Zia

Zia,

Welcome to the forums, please note that PMDG requires that users include a signature block with the user's name, first and last, in all posts in the PMDG forum.
Failure to include a signature will result in removal of the post without comment.

We strongly encourage users to set up a signature block in their AVSim user account, then you never have to worry to remember in the future!

 

Regarding your issue you are running an old version. You need to download the new installer from your accounr, uninstall the current one and install with the new installer

 

 

[Ephedrin 418]

2 hours ago, Olympic260 said:

uninstall the current one

IMPORTANT!!!!!!

[zorro3012 0]

Ok so I uninstalled 737, 777 and 747 from the control panel....downloaded all from the links and reinstalled....now when I close the simulator after flying I get the following message. If I was flying 737 the module name will mention that....ditto for the 747

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: fsx.exe

Application Version: 10.0.61637.0

Application Timestamp: 46fadb14

Fault Module Name: PMDG_777X_2.dll

Fault Module Version: 11.14.0.0

Fault Module Timestamp: 572b6e57

Exception Code: c0000005

Exception Offset: 00002689

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

Zia Hasan

[Olympic260 415]

10 hours ago, zorro3012 said:

Ok so I uninstalled 737, 777 and 747 from the control panel....downloaded all from the links and reinstalled....now when I close the simulator after flying I get the following message. If I was flying 737 the module name will mention that....ditto for the 747

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: fsx.exe

Application Version: 10.0.61637.0

Application Timestamp: 46fadb14

Fault Module Name: PMDG_777X_2.dll

Fault Module Version: 11.14.0.0

Fault Module Timestamp: 572b6e57

Exception Code: c0000005

Exception Offset: 00002689

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

Zia Hasan

That is a known issue that affects some users. It is under investigation