Jump to content

Sign in to follow this  
ramkiller

Cannot download full base package

Recommended Posts

Hello,

i purchased PMDG 777-200 in a shop online. I'm unable to make software update because when i loggon on pdmg website i only see the 777-300 expansion package.

When i start operation center, it says to download full base package to make upgrade.

How can i do ?

Regards,

Mathieu

 


Mathieu Cavaillé

Share this post


Link to post

Find the email from PMDG for the 777-200 and use that installer. It should be up to date. If that doesn't work, put in a support ticket with PMDG.

I wish you much success

Rob


Robert Marton

Share this post


Link to post
1 hour ago, ramkiller said:

Hello,

i purchased PMDG 777-200 in a shop online. I'm unable to make software update because when i loggon on pdmg website i only see the 777-300 expansion package.

When i start operation center, it says to download full base package to make upgrade.

How can i do ?

Regards,

Mathieu

 

did  you actually  purchase  the   base  package   and  not  the  expansion  package  since  you need  to purchase  the  base  first


I7-800k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,    2  ssd 500gb 970 drive, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

Share this post


Link to post
1 hour ago, ramkiller said:

Hello,

i purchased PMDG 777-200 in a shop online. I'm unable to make software update because when i loggon on pdmg website i only see the 777-300 expansion package.

When i start operation center, it says to download full base package to make upgrade.

How can i do ?

Regards,

Mathieu

 

From where did you bought it? Is it a download version or a box one?


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

Share this post


Link to post

Hello,

thanks for reply. I don't have any email, i was a box cdrom. I just have the old base installer.

Regards


Mathieu Cavaillé

Share this post


Link to post
18 minutes ago, ramkiller said:

Hello,

thanks for reply. I don't have any email, i was a box cdrom. I just have the old base installer.

Regards

follow  last post  from chris


I7-800k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,    2  ssd 500gb 970 drive, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

Share this post


Link to post

I didn't purchase it on a flight store, it was a computer shop. It means no account, no download.

Regards


Mathieu Cavaillé

Share this post


Link to post
17 minutes ago, ramkiller said:

I didn't purchase it on a flight store, it was a computer shop. It means no account, no download.

Regards

As Peter quoted

 

To obtain the latest update for any DVD version of the PMDG 737NGX or the download version sold by Aerosoft, please follow these steps:

Visit Aerosoft's support page here http://support.aerosoft.com
 

If you do not have an account there please create one and login.
 

Press the Add product and enter your activation ID. When the product is added to your account click the update to download the latest version.

Once the file is downloaded, please follow these instructions to install - note that this is not an update or patch install, it requires a full reinstall of the airplane:

Uninstall your old versions of the 600/700 (if you own it) and then the 800/900 from Control Panel/Programs and Features.
 

Make sure you have your desired FSX environment (ie FSX retail alone, FSX:SE alone, or both installed) *before* you install the new version of the PMDG 737NGX. 
 

Run the new installer, it will prompt you to choose FSX retail, FSX:SE or both. Changing these sim install options later will necessitate uninstalling again first, so make sure you have the configuration you want. to avoid reinstalling later. If you own the 600/700 addon through the PMDG download store, you will need to download an updated installer from your PMDG store account and install the 600/700 using that file.

 

please note that PMDG requires that users include a signature block with the user's name, first and last, in all posts in the PMDG forum.
Failure to include a signature will result in removal of the post without comment.

We strongly encourage users to set up a signature block in their AVSim user account, then you never have to worry to remember in the future!

Edited by Olympic260

Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

Share this post


Link to post

Well, it works fine, thanks you !

However now i've got another issue. I'm unable to get my 777-300 extension. I install and uninstall it several times, i don't appear even in operation center and fsx. Do you have any idea ?

Thanks in advance,

Mathieu


Mathieu Cavaillé

Share this post


Link to post
29 minutes ago, ramkiller said:

Well, it works fine, thanks you !

However now i've got another issue. I'm unable to get my 777-300 extension. I install and uninstall it several times, i don't appear even in operation center and fsx. Do you have any idea ?

Thanks in advance,

Mathieu

Please open a ticket at support.precisionmanuals.com for this.


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    45%
    $11,410.00 of $25,000.00 Donate Now
×
×
  • Create New...