My account was suspended without an explanation.

[TangoSiempre 0]

I just reinstalled my P3dv4 few days ago when I try to login to VFXCentral to install my effects I got prompted " This account was suspended, please contact us at account@(censored).com" .  I've sent multiple emails to support and I  still haven't gotten any response. 

Edited April 12, 2018 by Keven Menard

[Lon Duncombe 83]

I've been trying to get hold of them as well, over a non-functioning Chaseplane.  No response.

 

Lon Duncombe

[Keven Menard 658]

@TangoSiempre can you tell me under what name the request was made from?

@Lon Duncombe can you tell me where you sent the message?

[Lon Duncombe 83]

Message sent to OldProp Support as follows:

Hi Kevin:

I recently did a reinstall of Windows and P3Dv4.  I downloaded and started Chaseplane in Stable mode.  When it informed me Stable mode did not support P3Dv4 I switched to experimental mode and restarted chase plane.  Now it progresses to the initialization screen and freezes.  I have uninstalled and reinstalled Chaseplane and rebooted windows but no luck.  Chaseplane remains frozen at the initialization stage.  Any suggestions?

Best

Lon Duncombe

[Keven Menard 658]

Please send us this message via our ticket system: https://fsfxpackages.com/en/support/products/ChasePlane/

[Michael VN 4]

@TangoSiempre If your account was suspended please contact us via email for more explanation.