Jump to content
Sign in to follow this  
Adam_WMids_UK

GNS 530 V2 Not registering?

Recommended Posts

Hi All

I just purchased the GNS 530W V2 and have installed it using the addons menu into the Carenado B1900D. When the aircraft loads, I get a message at the top of the GNS screen saying "RXP INVALID LICENSE CONTACT VENDOR". I CAN continue using the product for a limited time, but then the product screen resolution becomes pixelated with a red message in the centre of the screen saying "Reality XP Software EXPIRED or INVALID". The unit continues to work, but is obviously unusable in this state.

I am able to provide my proof of purchase from the Flight 1 e-commerce system, but obviously won't post it on this forum! Can somebody advise on how to resolve this please?

Thanks

Adam 

 

PS... I have now also tried a full reinstall and receive the same message / issue.

Edited by addsbox
Updated Info

Share this post


Link to post
Share on other sites

RESOLVED

I have managed to resolve the issue. Rather than reinstalling from the unwrapped installer (as the F1 installer suggests if a reinstallation is required), I reinstalled from the F1 wrapper instead. This fixed the issue.

As for what caused it, the only thing I can think of was that during initial installation, I elected to change the install location of the unwrapped files and then thought better of it and clicked the cancel button on the browse location window. There was no error message, just a message saying files would be installed to C:\RealityXP since I didn't select a path.

Thought I'd update here for completeness.

Regards

Adam

Edited by RXP

Share this post


Link to post
Share on other sites

Hi, I'm glad you've finally resolved this issue. I also thank you for the detailed resolution steps, this will certainly be helping any other customer encountering the same issue in the future.


Jean-Luc | reality-xp.com
This message from Reality XP is protected by a disclaimer: reality-xp.com/aboutrealityxp/email.html

Let your voice be heard and help us make a difference for you: Vote !
Open up communications with Reality-XP (Microsoft Flight Simulator Forums)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    53%
    $13,405.00 of $25,000.00 Donate Now
×
×
  • Create New...