Elsmoko

RAAS Quit Working

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I have PMDG T7, 744 v3, NGX.  I use Win7-64, FSX Acceleration.

RAAS worked perfectly for months.  Recently it stopped working.

Below is a section of my current DLL.XML file, showing the RAAS lines >

  <Launch.Addon>
    <Name>RAASPRO</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>.\RAASPRO\RAASPRO.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>

Below is a "Dropbox" link to a screen cap showing my FMC Options setting for RAAS:  
https://www.dropbox.com/s/68mst1nqnqohk6i/MG_156.jpg?dl=0

Below is link to a screen cap showing the pop up for RAAS Pro that is available via the Add-ons pull down menu in my FSX  Accel.

The "Master Switch (On/Off)" block will not remain checked.  And to be honest, I do not know if this "RAAS Pro" is even related

to The PMDG planes,  but I cannot find anything else (RAAS related) to "play with".  I don't believe I have purchased RAAS Pro

at any time and, RAAS Pro may have been installed by another add-on software (ie. Aerosoft Airbuses, etc).

https://www.dropbox.com/s/x4on0nqy0ta70eu/MG_155.jpg?dl=0

I only know that until recently RAAS functioned as normal for my PMDG planes,  and I'd like to fix it (for the PMDG planes ~:)

Best regards,

Ken

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Hi Ken,

Try re-installing the 777.  Make everything fresh again.

Don't forget to run Make Runways again.

 

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Thank you for fast reply Bryan.  I'm a bit lost regarding my RAAS entitlements and how to ensure

it's all working properly.

I also have the PMDG B744 v3, NGX  and the Aerosoft Airbuses with FS2Crew RAAS AirbusX.  I'm wondering

if installing the "  FS2Crew RAAS AirbusX.exe   "  hasn't somehow disabled the PMDG plane's RAAS.

As mentioned, "RAAS Pro"  appears in the FSX Add-ons pull down menu;  however when I check-mark

the Master Switch (On / Off) block to enable the B777X, then go back to the aircraft cockpit,  it appears that the

block un-checks / disables itself.  What would be causing this ?

  I am hoping there is a more graceful way to correct the RAAS problems other than Re-installing all the affected

payware "packages"

Ken.

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Hi Ken,

When you run the Airbus, does RAAS work?

Please confirm.

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Hi Bryan,

    Where can I verify / confirm which of my aircraft should be RAAS enabled ?  Also,  When I switch from one of the RAAS

enabled aircraft to another (ie. from PMDG B777 to the Aerosoft Airbus),  is it required to open the RAAS Pro pop-up in FSX to

switch the profile.  Or,  does RAAS recognize that the plane has been switched,  and automatically switch the profile ?

    In answer to your question,   I set up the Aerosoft Airbus A321 and used the FSX Add-Ons pull down menu, RAAS Pro

pop-up to switch profiles to the Airbus and ensure the Master Switch (on / Off) block was checked.  Still no RAAS when

taxiing / approaching a runway.   I tested it at YPPH.  It seems the Master Switch (on / Off) block stayed checked this time,

but still no RAAS audio.  All the other airbus aircraft sounds (engines, etc) are working normally.  A link to my dropbox acct

and screen capture is below :

https://www.dropbox.com/s/xhibnd20f22rmhq/MG_158.jpg?dl=0

Ken

Edited by Elsmoko

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Hi Ken,

To isolate further, try running the "audio self test" in the RAAS menu.

Also test it at a default airport.

 

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Bryan,

  Some questions >>

  1.) When I switch from one of the RAAS enabled aircraft to another in FSX (ie. from PMDG B777 to the Aerosoft Airbus),  is it

required to open the RAAS Pro pop-up in FSX to switch the profile.  Or,  does RAAS recognize that the plane has been

switched,  and automatically switch the profile ?  

   2.) If RAAS Pro is installed with the PMDG B777,  is it enabled for other PMDG aircraft also (ie. B744 v3 and B737 NGX) ?

   3.)  Where can I verify / confirm which of my aircraft should be RAAS enabled ?

 

   Thank you for the TS actions.  The audio self test was a "no go"  until I switched my Realtek speakers from 7.1 to Stereo as

suggested in the manual.  However,  the PMDG B777 at the default DFW  still has no RAAS.   FYI, I had loaded the

777X profile first, and ensured the Master Switch (On / Off) remained "ON".  Also FYI,  the RAAS functioned perfectly

with speakers in 7.1 configuration before.  With speakers configured in Stereo I lose the cockpit warnings in the PMDG B 777 ~:( 

Best regards,

Ken

Edited by Elsmoko
Follow up with New information

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Ken,

1. Not really required.  The profiles really don't make much difference.  You could run the 747 with a 172 profile and you'd still hear the sounds.

2. If you have RAAS Pro, RAAS will be available for every aircraft.

3. Not sure if I follow.  If you have RAAS Pro, then you should have RAAS available all the time.

However!

The PMDG can control RAAS directly via RAAS's SDK.

Triple check your PMDG setting (via the PMDG Ops Center as well) to ensure that the RAAS option is enabled for your "specific" model.

That's all I can think of why the master is turned off when using the PMDG.

 

 

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Hi Bryan,

  I also have the Aerosoft Airbuses installed.  And I'm assuming that my RAAS Pro installation is a "Locked" version for the AS Airbuses,

PMDG B744 v3 and PMDG B777.   Does this complicate the situation in any way?  PMDG has advised me to Uninstall / Reinstall the

RAAS Pro enabled planes so I'm wondering if I should also uninstall RAAS Pro and let one of the PMDG planes reinstall it.  But then

perhaps it would be necessary to uninstall / Reinstall the AS Airbuses also (RAAS has quit working for them also). 

  It's just hard (for me) to know how the four programs will behave together during all this .  How does RAAS Pro handle this sort of action. 

Ideally, of course in the end it would be nice to have all four programs peacefully co-existing (or at least functional) after the dust settles.

Than you,

Ken

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There's no problem having all them since they share the same core files.

Just re-install the PMDG 747 aircraft.  That should refresh your RAAS as well.

 

  • Like 1

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Just to ensure RAAS is working, test in the Airbus at a default airport and run the audio self test.

If the RAAS menu loads and the audio self test works, then RAAS is working.

 

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I just reinstalled PMDG B777.  Does RAAS Pro Locked Version install automatically or is there a separate executable

that must be run to enable the Lacked RAAS Pro for the T7 ?   RAAS is not working right now (following the T& installation).

Thank you,

Ken

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Does RAAS work for the B787? I reinstalled everything but nada. Even MakeRunways.

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Do you have the "unlocked" RAAS Pro?

If so, it will work with everything.

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8 hours ago, Elsmoko said:

I just reinstalled PMDG B777.  Does RAAS Pro Locked Version install automatically or is there a separate executable

that must be run to enable the Lacked RAAS Pro for the T7 ?   RAAS is not working right now (following the T& installation).

Thank you,

Ken

The PMDG installs it automatically.

Please read this:

http://www.support.fs2crew.com/help/manuals/#pageid=help_and_trouble_shooting

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Yup i have almost all your 64bit products, RAAS included. You noted this XML error. Would you recommend a client install for P3D to start fresh?

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A clean install would be good.

Just delete any leftover files missed by the uninstaller.  The DLL xml might be one of them.

Also P3D 4.3 is said to be out very shortly.  That would be a good time to start fresh.

 

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13 hours ago, byork said:

The PMDG installs it automatically.

Please read this:

http://www.support.fs2crew.com/help/manuals/#pageid=help_and_trouble_shooting

Hi Bryan,

  I didn't see anything at the above link that applied to me very well.  I don't use a firewall (or Zone Alarm).  Also the Self test works.

But I hear no RAAS while taxiing around > across runways, etc.   Also,  I have run and rerun makerunways.exe. I don't know

how significant this would be, but In the RAAS Pro pull down (777x) in FSX,  the Master Switch (On / Off) unchecks itself after

I close the applet.  It won't stay checked

  Why do I have a stand alone "FS2Crew RAAS PMDG 777.exe "  in my PMDG executable files backup folder,  if PMDG installs

the Locked RAAS Pro automatically ?

Thank you,

Ken

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I believe the PMDG installer triggers it.

Remember the PMDG 777 interfaces with RAAS directly via the RAAS SDK.

If your PMDG model does not have RAAS enabled as a user option, the PMDG will disable RAAS (shut off its master switch).

 

 

 

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Hi Bryan,

I (finally) have RAAS working.  What I did >>

Uninstalled B777-200 and -300

Uninstalled Aerosoft Airbuses (A318 thru A321)  >>  This action removed the RAAS Pro entry from Programs and Features in Control panel;  Indicating

    (perhaps) that PMDG T7 and B744 v3 had nothing to do with it being there.

Verified that all my scenery areas were enabled and then ran Makerunways.exe

Reinstalled (only) the B777-200LR Base package.  Verified that "RAAS Installed" was enabled in the FMC options.

Tested the T7-200 RAAS at default KMIA airport and it was a "no go".

I ran a file named "FS2Crew RAAS PMDG 777.exe" that I found in my PMDG T7 files backup folder.  RAAS still didn't work.

Disabled / re-enabled RAAS in the T7 FMC Options,  Created a profile for the B777 in the RAAS Professional section of the Add- Ons pull down menu

   in FSX  and made it the " Default " profile and ensured that the "Master Switch (On / Off" check box was checked (ON).  I also did the RAAS Self Test

   and it passed.

I then discovered during testing that the "Master Switch (On / Off)"  box was un-checking itself.  Also, I still had had no RAAS.

I rebooted the PC and started up FSX to test the T7 RAAS again and it was a Eureka moment.

So,  I don not know exactly what action(s) brought the T7 RAAS back to life,  or how long it will live.  Guessing the reboot may have been required after

   running the  "FS2Crew RAAS PMDG 777.exe".

Next will be the re-install of B777-300 package > and RAAS testing. 

Next will be the re-install of the PMDG B744 v3 > and RAAS testing.

Next will be re-install of Aerosoft Airbuses.  What are the odds that installation of the Airbuses'  Locked RAAS is interfering with / disabling the Locked

   PMDG T7 and 744 v3 RAAS ?  I feel the need to be very careful here ~:)

I apologize for the long winded nature of this follow up.  Hoping perhaps someone else with similar RAAS issue may benefit in some way.......

Best to all and a Happy Father's Day,

Ken

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Hi Ken,

Glad you got it sorted.  I can't explain that at all.  That's a weird one!

Cheers,

 

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Hi Bryan,

  Are you aware of any conflicts or special considerations regarding simultaneous use of the FSX PMDG

Locked version of RAAS (I have both B777 and the B744 installed) and the Aerosoft Airbus Locked RAAS ?

Thank you,

Ken

Edited by Elsmoko
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There are no conflicts.

RAAS has zillions of users since all PMDG and Aerosoft Airbus users get it for free (at least the locked version).

Reports of issues are very, very rare.

 

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