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nels161

P3D VER 4.3 wont start

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Thanks Ken at least I am not the only one who has run into this. Very frustrating. There must be something going on that others have not encountered.

 

Cheers

 

Nelson

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8 minutes ago, nels161 said:

Thanks Ken at least I am not the only one who has run into this. Very frustrating. There must be something going on that others have not encountered.

 

Cheers

 

Nelson

Mine was working fine when I shut off the computer last night.  Today, no go.


Ken Thompson

i7-4790 @4 GHz  64 Bit Win 7  16G RAM  GTX 1080Ti

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Ken do you mean you clicked on the icon to start P3d and it just showed the splash screen and didn't go any farther????

 

Nelson

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4 minutes ago, nels161 said:

Ken do you mean you clicked on the icon to start P3d and it just showed the splash screen and didn't go any farther????

 

Nelson

Yes,  I followed all the instructions regarding xml files.   Something is obviously causing problems.  I'll wait until the addons catch up.


Ken Thompson

i7-4790 @4 GHz  64 Bit Win 7  16G RAM  GTX 1080Ti

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I am currently doing a complete new installation using the default P3D suggested directory so there should be NO addons  interfering with the installation. We will see what happens

 

Thanks

 

Nelson

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Ok something is not right. I downloaded the complete P3D ver 4.3 from LM site. No trouble with download or extracting all the files to a directory on my computer. Ran the .exe file as administrator and a completely new installation directory. Installation was successful, no errors. Clicked on the P3d icon to start the program. It immediately went to the activation screen. Did the activation on line and all successful, after activation it reverted back to the splash screen with nothing further happening. Something is seriously wrong here but I am at my whits end trying to figure what or why it won't run. I hope there are more suggestions out therThanks

 

Nelson

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5 minutes ago, nels161 said:

Ok something is not right. I downloaded the complete P3D ver 4.3 from LM site. No trouble with download or extracting all the files to a directory on my computer. Ran the .exe file as administrator and a completely new installation directory. Installation was successful, no errors. Clicked on the P3d icon to start the program. It immediately went to the activation screen. Did the activation on line and all successful, after activation it reverted back to the splash screen with nothing further happening. Something is seriously wrong here but I am at my whits end trying to figure what or why it won't run. I hope there are more suggestions out therThanks

 

Nelson

It would seem that many of us are having this issue.  That is why I decided to revert back and wait for the issues to be worked out with addons.   Let me know if you have success.  Good luck.


Ken Thompson

i7-4790 @4 GHz  64 Bit Win 7  16G RAM  GTX 1080Ti

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4 minutes ago, nels161 said:

Ok something is not right. I downloaded the complete P3D ver 4.3 from LM site. No trouble with download or extracting all the files to a directory on my computer. Ran the .exe file as administrator and a completely new installation directory. Installation was successful, no errors. Clicked on the P3d icon to start the program. It immediately went to the activation screen. Did the activation on line and all successful, after activation it reverted back to the splash screen with nothing further happening. Something is seriously wrong here but I am at my whits end trying to figure what or why it won't run. I hope there are more suggestions out therThanks

 

Nelson

Nelson - uninstall P3D completely.  Reinstall 4.3 but during the reinstall rename the install directory something slightly different than the default and let the installation complete.  Boot up P3D - it should work now.

HTH,

Mike T.

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Ken what I don't understand is with a completely new installation there should be no problems with addon because there not any. It should be like P3D was never installed on your computer. Am I correct here???

 

Nelson

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If your still having problems completely uninstall P3D V4.3, delete these folders C:\Users\YOURNAME\AppData\Roaming\Lockheed Martin and C:\ProgramData\Lockheed Martin, then reinstall P3D V4.3 and all should be working, this is what I had to do, wouldn't work for me otherwise.

Edit, when you uninstall P3D if it is on a different drive to the OS, these folders do not get removed by uninstalling P3D.

Edited by Marc Banger
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PC Specs: CPU - Intel i5 7600k O'C @ 4.5 ghz w/ Watercooling GPU - EVGA Nvidia GeForce GTX 1080 RAM - 32GB Corsair Vengeance DDR4 2400 mhz SSD/HDD - 1TB M.2
PSU - Corsair AX750 Case - Corsair OS - Windows 10 Pro SIMS - FSX, P3D v4.3

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Thanks Mike I have tried that several times, the last being just a few minutes ago, see above. The original directory used was C:\ P3dV4. Will try what Marc suggested and uninstall and delete suggested files.

 

Nelson

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Now when I try the reinstall I get this log file entry:

[0684:1614][2018-06-27T15:32:53]i001: Burn v3.11.0.906, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Nelson\AppData\Local\Temp\{36DFA7BF-E27D-4C02-A3E5-D0CBCEE0726B}\.cr\Setup_Prepar3D.exe
[0684:1614][2018-06-27T15:32:53]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Lockheed Martin\Prepar3D v4'
[0684:1614][2018-06-27T15:32:53]i000: Initializing string variable 'BundleIsSource' to value 'True'
[0684:1614][2018-06-27T15:32:53]i009: Command Line: '"-burn.clean.room=C:\Users\Nelson\Desktop\P3D VER 4.3\Prepar3D_v4_Academic_4.3.29.25520\Setup_Prepar3D.exe" -burn.filehandle.attached=188 -burn.filehandle.self=196'
[0684:1614][2018-06-27T15:32:53]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Nelson\Desktop\P3D VER 4.3\Prepar3D_v4_Academic_4.3.29.25520\Setup_Prepar3D.exe'
[0684:1614][2018-06-27T15:32:53]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Nelson\Desktop\P3D VER 4.3\Prepar3D_v4_Academic_4.3.29.25520\'
[0684:1614][2018-06-27T15:32:53]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253.log'
[0684:1614][2018-06-27T15:32:53]i000: Setting string variable 'WixBundleName' to value 'Prepar3D v4 Academic'
[0684:1614][2018-06-27T15:32:53]i000: Setting string variable 'WixBundleManufacturer' to value 'Lockheed Martin'
[0684:0F2C][2018-06-27T15:32:53]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0684:0F2C][2018-06-27T15:32:53]i000: Setting version variable 'WixBundleFileVersion' to value '4.3.29.25520'
[0684:1614][2018-06-27T15:32:53]i100: Detect begin, 8 packages
[0684:1614][2018-06-27T15:32:53]i000: Setting string variable 'NETFRAMEWORK45' to value '394806'
[0684:1614][2018-06-27T15:32:53]w120: Detected partially cached package: VCREDIST140_x64, invalid payload: VCREDIST140_x64, reason: 0x80070002
[0684:1614][2018-06-27T15:32:53]i052: Condition 'NETFRAMEWORK45 >= 394802' evaluates to true.
[0684:1614][2018-06-27T15:32:53]i101: Detected package: VCREDIST140_x64, state: Absent, cached: Partial
[0684:1614][2018-06-27T15:32:53]i101: Detected package: VCREDIST140_x86, state: Absent, cached: Complete
[0684:1614][2018-06-27T15:32:53]i101: Detected package: DirectX, state: Absent, cached: Complete
[0684:1614][2018-06-27T15:32:53]i101: Detected package: Net462, state: Present, cached: Complete
[0684:1614][2018-06-27T15:32:53]i101: Detected package: MSXML6_x86, state: Absent, cached: Complete
[0684:1614][2018-06-27T15:32:53]i101: Detected package: Prepar3D, state: Absent, cached: Complete
[0684:1614][2018-06-27T15:32:53]i101: Detected package: Content, state: Absent, cached: Complete
[0684:1614][2018-06-27T15:32:53]i101: Detected package: Scenery, state: Absent, cached: Complete
[0684:1614][2018-06-27T15:32:53]i199: Detect complete, result: 0x0
[0684:0F2C][2018-06-27T15:32:59]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[0684:0F2C][2018-06-27T15:33:20]i000: Setting string variable 'InstallFolder' to value 'C:\Prepar3D v4'
[0684:0F2C][2018-06-27T15:33:25]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[0684:1614][2018-06-27T15:33:25]i200: Plan begin, 8 packages, action: Install
[0684:1614][2018-06-27T15:33:25]w321: Skipping dependency registration on package with no dependency providers: VCREDIST140_x64
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_VCREDIST140_x64' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_000_VCREDIST140_x64.log'
[0684:1614][2018-06-27T15:33:25]w321: Skipping dependency registration on package with no dependency providers: VCREDIST140_x86
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_VCREDIST140_x86' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_001_VCREDIST140_x86.log'
[0684:1614][2018-06-27T15:33:25]w321: Skipping dependency registration on package with no dependency providers: DirectX
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_DirectX' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_002_DirectX.log'
[0684:1614][2018-06-27T15:33:25]w321: Skipping dependency registration on package with no dependency providers: Net462
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleRollbackLog_MSXML6_x86' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_003_MSXML6_x86_rollback.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_MSXML6_x86' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_003_MSXML6_x86.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleRollbackLog_Prepar3D' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_004_Prepar3D_rollback.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_Prepar3D' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_004_Prepar3D.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleRollbackLog_Content' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_005_Content_rollback.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_Content' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_005_Content.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleRollbackLog_Scenery' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_006_Scenery_rollback.log'
[0684:1614][2018-06-27T15:33:25]i000: Setting string variable 'WixBundleLog_Scenery' to value 'C:\Users\Nelson\AppData\Local\Temp\Prepar3D_v4_Academic_20180627153253_006_Scenery.log'
[0684:1614][2018-06-27T15:33:25]i201: Planned package: VCREDIST140_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0684:1614][2018-06-27T15:33:25]i201: Planned package: VCREDIST140_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[0684:1614][2018-06-27T15:33:25]i201: Planned package: DirectX, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[0684:1614][2018-06-27T15:33:25]i201: Planned package: Net462, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0684:1614][2018-06-27T15:33:25]i201: Planned package: MSXML6_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0684:1614][2018-06-27T15:33:25]i201: Planned package: Prepar3D, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0684:1614][2018-06-27T15:33:25]i201: Planned package: Content, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0684:1614][2018-06-27T15:33:25]i201: Planned package: Scenery, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0684:1614][2018-06-27T15:33:25]i299: Plan complete, result: 0x0
[0684:1614][2018-06-27T15:33:25]i300: Apply begin
[0684:1614][2018-06-27T15:33:25]i010: Launching elevated engine process.
[0684:1614][2018-06-27T15:33:25]i011: Launched elevated engine process.
[0684:1614][2018-06-27T15:33:26]i012: Connected to elevated engine.
[189C:18C0][2018-06-27T15:33:26]i358: Pausing automatic updates.
[189C:18C0][2018-06-27T15:33:26]i359: Paused automatic updates.
[189C:18C0][2018-06-27T15:33:26]i360: Creating a system restore point.
[189C:18C0][2018-06-27T15:33:35]i361: Created a system restore point.
[189C:18C0][2018-06-27T15:33:35]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f3c491e9-de79-40c5-add4-ad0ef810ca65}, options: 0x7, disable resume: No
[189C:18C0][2018-06-27T15:33:36]i000: Caching bundle from: 'C:\Users\Nelson\AppData\Local\Temp\{8BDF27F6-174F-4E1A-87E6-B6F13BAA8162}\.be\Setup_Prepar3D.exe' to: 'C:\ProgramData\Package Cache\{f3c491e9-de79-40c5-add4-ad0ef810ca65}\Setup_Prepar3D.exe'
[189C:18C0][2018-06-27T15:33:36]i320: Registering bundle dependency provider: {f3c491e9-de79-40c5-add4-ad0ef810ca65}, version: 4.3.29.25520
[189C:18C0][2018-06-27T15:33:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f3c491e9-de79-40c5-add4-ad0ef810ca65}, resume: Active, restart initiated: No, disable resume: No
[189C:16F0][2018-06-27T15:33:42]e000: Error 0x80070020: Failed to move C:\Users\Nelson\AppData\Local\Temp\{8BDF27F6-174F-4E1A-87E6-B6F13BAA8162}\VCREDIST140_x64 to C:\ProgramData\Package Cache\.unverified\VCREDIST140_x64
[189C:16F0][2018-06-27T15:33:42]e000: Error 0x80070020: Failed to transfer working path to unverified path for payload: VCREDIST140_x64.
[189C:16F0][2018-06-27T15:33:42]e000: Error 0x80070020: Failed to cache payload: VCREDIST140_x64
[0684:036C][2018-06-27T15:33:42]e314: Failed to cache payload: VCREDIST140_x64 from working path: C:\Users\Nelson\AppData\Local\Temp\{8BDF27F6-174F-4E1A-87E6-B6F13BAA8162}\VCREDIST140_x64, error: 0x80070020.
[0684:036C][2018-06-27T15:33:42]e349: Application requested retry of payload: VCREDIST140_x64, encountered error: 0x80070020. Retrying...
[0684:0728][2018-06-27T15:33:42]e000: Error 0x800704c8: Failed to create file: C:\Users\Nelson\AppData\Local\Temp\{8BDF27F6-174F-4E1A-87E6-B6F13BAA8162}\VCREDIST140_x64
[0684:0728][2018-06-27T15:33:42]e000: Error 0x800704c8: Failed to extract all files from container, erf: 1:B:0
[0684:036C][2018-06-27T15:33:42]e000: Error 0x800704c8: Failed to begin and wait for operation.
[0684:036C][2018-06-27T15:33:42]e000: Error 0x800704c8: Failed to extract payload: a1 from container: WixAttachedContainer
[0684:036C][2018-06-27T15:33:42]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\Nelson\AppData\Local\Temp\{36DFA7BF-E27D-4C02-A3E5-D0CBCEE0726B}\.cr\Setup_Prepar3D.exe, error: 0x800704c8.
[0684:1614][2018-06-27T15:33:42]e000: Error 0x800704c8: Failed while caching, aborting execution.
[189C:18C0][2018-06-27T15:33:42]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f3c491e9-de79-40c5-add4-ad0ef810ca65}, resume: None, restart: None, disable resume: No
[189C:18C0][2018-06-27T15:33:42]i330: Removed bundle dependency provider: {f3c491e9-de79-40c5-add4-ad0ef810ca65}
[189C:18C0][2018-06-27T15:33:42]i352: Removing cached bundle: {f3c491e9-de79-40c5-add4-ad0ef810ca65}, from path: C:\ProgramData\Package Cache\{f3c491e9-de79-40c5-add4-ad0ef810ca65}\
[189C:18C0][2018-06-27T15:33:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f3c491e9-de79-40c5-add4-ad0ef810ca65}, resume: None, restart initiated: No, disable resume: No
[0684:1614][2018-06-27T15:33:42]i399: Apply complete, result: 0x800704c8, restart: None, ba requested restart:  No
 

Any ideas????

 

Nelson

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Your user account appears to have access issues.  Make sure to run the installer with elevated privileges but you want to have administrative privileges on your user account.

Error 0x80070020: Failed to move C:\Users\Nelson\AppData\Local\Temp\{8BDF27F6-174F-4E1A-87E6-B6F13BAA8162}\VCREDIST140_x64 to C:\ProgramData\Package Cache\.unverified\VCREDIST140_x64

Regards
bs

Edited by bean_sprout

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Check to see if you have deleted C:\Users\YOURNAME\AppData\Local\Lockheed Martin\Prepar3D v4 folder before trying to install, forgot to mention that folder, other than that, I haven't a clue.


PC Specs: CPU - Intel i5 7600k O'C @ 4.5 ghz w/ Watercooling GPU - EVGA Nvidia GeForce GTX 1080 RAM - 32GB Corsair Vengeance DDR4 2400 mhz SSD/HDD - 1TB M.2
PSU - Corsair AX750 Case - Corsair OS - Windows 10 Pro SIMS - FSX, P3D v4.3

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I had the exact same issue, even after two full uninstall/re-install cycles. Running the delete-generated-files batch file in the P3D installation directory fixed it for me. I can't remember the exact filename at the moment...

 

 

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