Shop and Support down?

[Rhinozherous 90]

Hello! 

As I switched to P3D I wanted to buy the 737 base pack for it. But everytime I clicked checkout via paypal and so on I was directed from paypal instantly to an empty Shopping cart on PMDG. Hope I dont have to pay twice for nothing now, cause I tried two times. 

After this I created a ticket on the pmdg site for the Problem. This worked, but afterwards the support link is not reachable... Also I dont recieved any mails about a status of ticket. But I dont know if PMDG uses such emails. 

 

[bgpearce01 36]

did you read the post at this very top of this forum about unscheduled maintenance? 

[Olympic260 415]

4 minutes ago, Rhinozherous said:

Hello! 

As I switched to P3D I wanted to buy the 737 base pack for it. But everytime I clicked checkout via paypal and so on I was directed from paypal instantly to an empty Shopping cart on PMDG. Hope I dont have to pay twice for nothing now, cause I tried two times. 

After this I created a ticket on the pmdg site for the Problem. This worked, but afterwards the support link is not reachable... Also I dont recieved any mails about a status of ticket. But I dont know if PMDG uses such emails. 

 

Support an activation server is down for maint. Shop works OK. Make sure you clear you browser cache.

 

 

[Rhinozherous 90]

1 hour ago, Olympic260 said:

Support an activation server is down for maint. Shop works OK. Make sure you clear you browser cache.

 

 

I will wait non the less, because store reacted weird... Also will clear cache.

Thank you!

 

[Steven Silva 27]

and this also affects the activation of products because I am receiving the ERROR 

error unable to connect to activation server

please check your internet connection and try again

[Olympic260 415]

7 minutes ago, Steven Silva said:

and this also affects the activation of products because I am receiving the ERROR 

error unable to connect to activation server

please check your internet connection and try again

As it is written on the pined post yes

[Steven Silva 27]

 

I hope that's why thank you very much for answering Chris