Official Majestic Software Forum Update

[crosswind 825]

*********FORUM UPDATE***********

Fellow Majestic crew members as many of you may recall the Majestic Software Server experienced some technical difficulties over a month ago rendering the forum inoperable.

So the good news - We have re-instated the forum which we have been testing for about two weeks. several users have caught on to this and have "re-registered".

Now the bad news - Unfortunately the old forum user database could not be restored properly which has forced us to have all previous users of the Majestic Software Forum re-register. Yes, you read that statement correctly - If you were a previous account user on our the previous forum, you "will have to" re-register on our new forum, since the old accounts could not be transferred. We sincerely apologize for this inconvenience, but this was out of our control. We are not happy about this either but found it the best solution in moving forward.

There are are however some issues while attempting to access old threads (this circumstance is beyond our control and this was the best that could be done to retrieve data after the server crash).

1.  Do not attempt to access old threads from the "All Categories" header as this will result in asking one to "sign in" which is not possible for the old forum database.

2.  It is recommended that when attempting to look at older threads user the following categories to view previous topics:
    a. Operational Questions
    b. Customer Support
    c. Repaints

3.  Although topics are accessible via the previously mentioned headers, due to the damage done from the server crash some of the data is when attempting to view some or most threads are not visible.  We know that there were hundreds of valuable discussions created over the years, and we are devastated over this as well, but we'll have to rebuild on this new forum moving forward.

4.  Many users in the past were not too pleased about the invitation system, so we have removed this protocol allowing for a easier transition for registering.

As always we have a few simple rules/procedures in place that everyone is kindly asked to adhere to.

a. Before posting, please check the Frequently Asked Question section located on the Majestic Software website..

b. Do not post the issues related to orders, software authentication, or installation exhaustion, etc, kindly send us an email via our Support system "support (at)majesticsoftware (dot) com"

c. Respect other forum members

Now that the forum has been addressed, there is at this time no current update(s) regarding the TRAINING Edition or the Q300 v2, needless to say, we lost some time for development due to the server issues, but we are back on track and hopefully I should hear some good news from the Boss in the upcoming weeks.

In the meantime while this is not really an update the following interview was conducted a few weeks ago with DirkaGaming FlightSimExpo 2018 in Vegas.
https://www.twitch.tv/videos/271779174

We thank you all for your patience and continued support.

Turboprops Rule!!
The Majestic Team
-kroswynd

Edited July 5, 2018 by crosswind

[ThomasAH 61]

Thanks for the update, the situation isn't perfect, but at least now it is clear what is available and what not.

Good news: archive.org has a pretty good archive of the old forum, you can access the latest snapshot (December 2017) here: https://web.archive.org/web/20171231210219/http://majesticsoftware.com/forums/

[aentwis 61]

Good luck with the forum rebuild... I just re-registered. Hardware failures are there to challenge us! I had a number disk failures recently...

Good to see you guys moving forward :)

A

[crosswind 825]

On 7/6/2018 at 9:28 AM, ThomasAH said:

Thanks for the update, the situation isn't perfect, but at least now it is clear what is available and what not.

Good news: archive.org has a pretty good archive of the old forum, you can access the latest snapshot (December 2017) here: https://web.archive.org/web/20171231210219/http://majesticsoftware.com/forums/

We thank you immensely for the link to the snapshot of the forum, we'll have  to find a way to make the link accessible to users of the forum.

 

Cheers