Help Please RCV4 not receiving a key

[Andy28 0]

Hi  I am trying   to register Radar contact V4     my key is  [XXXX]  I have sent an email to  register(at)Jdtllc(dot)com    also I tried the auto mail and manually sending one   yesterday  but  had no response  any help  would be really appreciated  Thanks  Andy 

Edited July 27, 2018 by charliearon
Removed your key info.

[charliearon 3,024]

There is a Commercial support forum for RC4.  https://www.avsim.com/forums/forum/135-radar-contact-support-forum/

[Andy28 0]

Ty    I couldnt find it Face palm 

[ronzie 21]

Send information including the e-mail address you ordered from and your user name to plus the code number from the registration dialog to dthompss@comcast.net. Include a screenshot of the registration form.

This is a manual registration so it might take awhile.

BTW. This IS the volunteer help forum so you found it.

 

[darem 84]

How long should the re-registration through the form take? I sent out mine two days ago...

[daveep 3]

Sent request for key according to instructions 3 days ago and no key as of yet. Can this process be sped up?

Edited December 5, 2018 by daveep

[ronzie 21]

Try sending all of the information including the e-mail address used when ordering as well as your current address, ordering name and user name, product code including any "-" if present, etc. to dthompss@comcast.net. Attach a screenshot if possible of the registration screen if it comes up.