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Todd Moore

activation code

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23 minutes ago, Todd Moore said:

This is all I see.

Payment Method: Credit Card (Authorize.Net) 
Transaction ID: [MOD - removed]
Authorization Code: [MOD - removed]

On that page, if you continue scrolling, you will see the link that you used to download the file. Immediately below this - as I mentioned in my first response - you will find the license key.

It will be in the form of XXXX-XXXX-XXXX-XXXX-XXXX-XXXX.

 

EDIT: Todd - please contact us at support. We're going to have a lot of work to do now that you have exposed a lot of your transaction info, and license key in a semi-public forum. The link is in my signature...

Edited by scandinavian13

Kyle Rodgers

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2 minutes ago, Todd Moore said:

I only saw it for the 600/700 that I bought.  Thankfully, this code worked for my others too.

It does not work for any other product other than the 600/700, actually. It will accept it because it is a valid key, but it will continue asking for a key because it's the wrong key for that product. if you continue to provide the key in that fashion, it will eventually lock you out from using that key.


Kyle Rodgers

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4 minutes ago, Todd Moore said:

That isn't good.  Can I get it emailed to me?

Please reach out to us in support.

support.precisionmanuals.com


Kyle Rodgers

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It won't let me log in.  It says my password is incorrect.  I've gone and changed it in my account details twice, and it still won't let me log in.

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Todd the support site requires another account than the purchase website. This is for those qho have issues with the login. Just register a support account.


,

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17 minutes ago, Ephedrin said:

Todd the support site requires another account than the purchase website. This is for those qho have issues with the login. Just register a support account.

Spot-on,Marc. This has long been the established procedure for purchases as opposed to support.

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I tried to, but it said the mail address has already been used.  I have no idea how to get my password corrected.  There is usually something that asks you if you forgot your password, and they send you an email to correct it.  This does not have that.

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