Aerosoft Airbus A318/A319 professional problem

[Dand76 0]

Hey guys 

I bought the Aerosoft Airbus A318/A319 professional p3d v4 and installed it and nothing is working no engines show the screen glitches no displays work at all literally nothing works and I can’t even use it I need help !! Need a solution!!

thanks 

[Adrian123 1,015]

I would suggest the Aerosoft support forum. They are responsive and helpful. But, until then, I would uninstall, turn off all Virus programs and reinstall as Administrator.

[SierraHotel 976]

Sound advice from Adriana, I also have have the 318/9 pro and it works superbly.

[edpatino 1,960]

1 hour ago, UPS12 said:

Hey guys 

I bought the Aerosoft Airbus A318/A319 professional p3d v4 and installed it and nothing is working no engines show the screen glitches no displays work at all literally nothing works and I can’t even use it I need help !! Need a solution!!

thanks 

As I remember from past versions, Aerosoft gives a very detailed set of installation instructions that, if followed to the letter, guarantees you a successful setup of the product. Look for it before trying to re-install again.

Cheers, Ed

 

[Hamilton_ 45]

3 hours ago, Adrian123 said:

They are responsive and helpful.

You must be kidding, Mathijs told me to wait 3 weeks to fix a problem in the F-14 and it's been almost 9 months and not even a word.

[Adrian123 1,015]

2 hours ago, hmuller said:

You must be kidding, Mathijs told me to wait 3 weeks to fix a problem in the F-14 and it's been almost 9 months and not even a word.

Must have had a bad experience. Never had a problem. Yours may just be a bad experience which even happens, on occasion at my car dealership. Sorry.

[DaveCT2003 1,820]

3 hours ago, hmuller said:

You must be kidding, Mathijs told me to wait 3 weeks to fix a problem in the F-14 and it's been almost 9 months and not even a word.

Well, that isn't at all representative our our support, but with thousands and thousands of customers with hundreds of popular addons things do get missed.  Did you reach out to him again about whatever the issue is?  You can do so directly by sending him an email at:  support@aerosoft.com.

Best wishes.

 

 

 

[Hamilton_ 45]

1 hour ago, DaveCT2003 said:

Well, that isn't at all representative our our support, but with thousands and thousands of customers with hundreds of popular addons things do get missed.  Did you reach out to him again about whatever the issue is?  You can do so directly by sending him an email at:  support@aerosoft.com.

Thank you Dave,but my thread is still there and along with that of other users, after 90 days I asked again: "any news about the fix?"  Silence...  

So, I moved on ...

Have a nice weekend!

[DaveCT2003 1,820]

2 hours ago, hmuller said:

Thank you Dave,but my thread is still there and along with that of other users, after 90 days I asked again: "any news about the fix?"  Silence...  

So, I moved on ...

Have a nice weekend!

When you get a chance, would you please send me a link to the thread?  At least we can get you an answer.

 

[Mace 1,902]

15 hours ago, UPS12 said:

Hey guys 

I bought the Aerosoft Airbus A318/A319 professional p3d v4 and installed it and nothing is working no engines show the screen glitches no displays work at all literally nothing works and I can’t even use it I need help !! Need a solution!!

thanks 

Remember that you must be running P3Dv4.3 for the Aerosoft Bus to work.  I assume you are, but just re-iterating it.

[joemiller 269]

3 hours ago, Mace said:

Remember that you must be running P3Dv4.3 for the Aerosoft Bus to work.  I assume you are, but just re-iterating it.

Correct. 

[Hamilton_ 45]

11 hours ago, DaveCT2003 said:

When you get a chance, would you please send me a link to the thread?  At least we can get you an answer.

Here it goes:

http://forum.aerosoft.com/index.php?/topic/130863-pls-help-aircraft-managerflapspoilerwing-sweepthrottle-lever-do-not-work-p3dv3-p3d-42-is-ok/

Tks

[DaveCT2003 1,820]

24 minutes ago, hmuller said:

Here it goes:

http://forum.aerosoft.com/index.php?/topic/130863-pls-help-aircraft-managerflapspoilerwing-sweepthrottle-lever-do-not-work-p3dv3-p3d-42-is-ok/

Tks

Thanks for the info. I will work kn this and get you a reply in the thread you linked to.

Best wishes.

 

[Hamilton_ 45]

2 hours ago, DaveCT2003 said:

Thanks for the info. I will work kn this and get you a reply in the thread you linked to.

Thank you Dave, appreciate it.

Best Regards.