GTN Trainer 650 Freezes in X Plane 11 (resolved)

[Pedrozo Mario 0]

Hello! I recently bought this pluggin for my X Plane 11, I already have the GTN Trainer in my computer. So, I installed this pluggin and when I tried to use it in game.. it freezes after a minute. I can not use the Map or change the frecuency of COM or NAV for exampke. Does it have a requirement for the proper use? Because I have a Dell Inspiron with Intel Core i7, 12 gb RAM and Radeon R445 4gb. My OS is Windows 10. The simulator runs ok, the airplane that I use is Beechcraft A36 of Carenado.

I tried to reinstall but unfortunally it is the same.

I hope you can help me with this problem. Thanks

[RXP 2,338]

Hi,

Can you detail which GTN Trainer version you've installed?

Also, can you please post the content of the RXP log file? (see User's Manual for file/path).

 

[Pedrozo Mario 0]

The currently installed software is detailed here:

SW Version: 6.21.0 TRNG

Reality XP: 2.5.3

RXP Log file? I'm not sure which one it is. There are two. One is the plugin log file and the other is the GTN Simulation log file.

[Pedrozo Mario 0]

18/08/31 11:28:30.515 11280 -    ] # win.xpl version 2.5.3.0
18/08/31 11:28:30.515 11280 INFO ] 
 

18/08/31 11:28:35.238 11280 -    ] # rxpGtnSim64.dll version 2.5.3.0
18/08/31 11:28:35.238 11280 INFO ] 
18/08/31 11:30:06.990 07708 INFO ] 
18/08/31 11:34:40.172 11232 INFO ] 
18/08/31 11:38:59.584 07760 INFO ] 
18/08/31 11:39:37.948 11808 INFO ] 
18/08/31 11:44:26.092 09516 INFO ] 
18/08/31 12:14:29.108 11636 INFO ] 
18/08/31 12:15:00.322 09004 INFO ] 
18/08/31 12:15:47.532 15608 INFO ] 
18/08/31 12:16:24.407 07084 INFO ] 
18/08/31 13:32:13.675 02960 INFO ] 
18/08/31 13:35:38.645 15824 INFO ] 
18/08/31 13:36:10.718 04248 INFO ] 
18/08/31 14:29:07.221 07920 INFO ] 
 

[Pedrozo Mario 0]

I can enable and disable the plugin to use the GTN650, but whenever I try to do something the screen (of the pluggin) freezes. I can send a video from my phone by e-mail to give an idea of the error.

[RXP 2,338]

Hi Pedrozo,

I'm sorry for the late answer but we are working very hard on the new Trainer v6.50 update right now. Most likely your existing GTN v6.21 installation is 'corrupted' or 'altered' in some way, most probably the sys_nand0 file which stores the non-volatile memory of the device.

You might want to try re-installing GTN trainer 6.21, or wait a day or two and get our update compatible with GTN Trainer 6.50 instead?

[Pedrozo Mario 0]

Ok, I'll wait while I'm going to try reinstall the GTN Trainer. I notice that it works very well alone. I'm refering that outside the game, the GTN functions perfectly. The problem occurs inside the X Plane unfortunally to me. Thank you for your support

[Pedrozo Mario 0]

Hi, I would like to report again the same error of the program.

I tried to do everything you said before. I installed the GTN Trainer v6.50, I updated the RealityXP Software with the v2.4.0. I tried it on both X Plane 10 and 11.

The result is the same. The screen of the GTN 650 freezes when I try to use the map or to put the frequency of the Nav/Com. No matter what I do, I tried to put the graphics settings in low. This is the content of my Log files:

Quote

rxpGTN.xpl.log

18/09/13 11:50:16.087 05316 -    ] # win.xpl version 2.5.4.0
18/09/13 11:50:16.087 05316 INFO ] 

rxpGtnSim.dll.log

18/09/13 11:50:19.509 05316 -    ] # rxpGtnSim64.dll version 2.5.4.0
18/09/13 11:50:19.509 05316 INFO ] 
18/09/13 11:50:47.866 14112 INFO ] 
18/09/13 11:51:41.568 12868 INFO ] GFX Debug: enabled.

As you can see I enabled Debug by writting DebugValue = 1 and LogTrainer = 1

I hope you can help me with this because the purpuse was to use the GTN 650 inside X Plane to practice some IFR procedures before flying.

[RXP 2,338]

Hi,

can you try adding a new setting in the ini file:

AudioDriver = -1

 

[Pedrozo Mario 0]

Hello, I wrote that code and it doesn't work yet. I can send pictures of the problem, send my *.ini file or may be if you want make a remote desktop connection, you can do it. Thanks for your support.

[RXP 2,338]

Hi,

yes I'd like more information please:

- ini file can be posted in this discussion

- what is your video card driver version?

- can you check on the dell website for any updates?

- what about the GTN in the default Baron 58 as well?

[Pedrozo Mario 0]

Ok, I'll send you now the information:

the content of the .ini file (Carenado A36 Bonanza):

 

[GTN]
; comma separated list of gauges
gauges = 

[GTN_650_1]
; comma separated list of render targets.
drawto = WINDOW, PANELS
; is the master device if true.
MasterDevice = true
; connects GPS to copilot side if true.
CopilotSide = false
; selects COM/NAV Radios '1' or '2'.
RadiosPair = 1
; uses computer time if true, simulator time otherwise.
ComputerTime = false
; reduce screen update rate by half.
ReduceRate = false
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Display = -100
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Buttons = -75
; connects GPS to Autopilot if true.
LinkOto = true
; connects GPS to HSI if true.
LinkHsi = true
; connects GPS to HSI course motor if true.
LinkCrs = true
; connects GPS to OBS input if true (LinkHsi/OBS or AutoNavSource/OBS).
LinkObs = true
; connects GPS to VOR if true.
LinkVor = true
; connects CDI key to NAV/GPS switch if true.
AutoNavGps = true
; enables automatic GPS/VLOC selection.
AutoSelect = true
; selects VLOC NAV '1' or '2'. '0' selects same source as 'RadiosPair'.
AutoNavSource = 0
; sets device power source: ALWAYS_ON,AVIONICS_BUS,MAIN_BATTERY
PowerSource = AVIONICS_BUS
; connects GPS to Shadin Air Data computer if true.
UseAirData = true
; connects GPS to Shadin Fuel Data computer if true.
UseFuelData = true
; connects GPS to Audio Panel if true.
UseAudioPanel = true
; connects GPS to Transponder if true.
UseTransponder = true
; connects GPS to RYAN 9900BX if true.
UseRyanTcad = true
; sets TCAD sound alerts volume in percent: 0 to 100.
RyanTcadVolume = 50
; sets TCAD maximum number of targets to X-Plane AI Traffic Count.
UseTcadAiCount = true
; enable device failures if true.
UseFailures = false
; uses Simulator GPS commands if true.
UseSimGpsCmds = false
; updates Simulator GPS flight plan if true.
LinkSimGps = false
; saves the active route as a Simulator flight plan if true.
AutoSavePln = false
; sets transponder VFR code (octal default: #1200).
VFRcode = #1200
; sets fuel type: AVGAS,JETA,JETB,DIESEL
FuelType = AVGAS
; sets ownship icon type: 
; AUTO,LOW_WING,HIGH_WING,KIT_PLANE,TURBOPROP,TWIN_ENGINE,SINGLE_JET,BUSINESS_JET,2BLADES,3BLADES,4BLADES,ARROW
OwnshipIcon = AUTO
; selects the default database: 0: 'Garmin (North America)', 1: 'Jeppesen (Worldwide)'
NavDbType = 1
; sets TAWS type: TERR,TAWS_B,TAWS_A
TawsMode = TERR
; sets TAWS surface: HARD,HARD_SOFT,WATER,ANY
TawsSurface = HARD_SOFT
; TAWS minimum runway length (feet)
TawsMinLength = 40
; TAWS approach air speed (knots), or -1 (auto detect Vref: 83)
TawsApprSpeed = 83
; TAWS maximum flap extension speed (knots) or -1 (auto detect Vfe: 154)
TawsFlapSpeed = 154
; TAWS maximum gear extension speed (knots) or -1 (auto detect Vle: 154)
TawsGearSpeed = 154
; sets voice type: MALE,FEMALE
VoicePref = MALE
; sets master sound volume in percent: 0 to 100.
MasterVolume = 100
; mute sound when simulator window looses focus if false.
NoAudioFocus = false
; selects the CPU running the trainer process: 1 to 32
; 0: last core, -1: automatic.
CpuAffinity = -1
DebugValue = 1
LogTrainer = 1
AudioDriver = -1

[GTN_650_1.WINDOW]
; display window if true.
visible = true
; show screen only gauge if true.
nobezel = false
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = WINDOW
; display position and dimension (left,top,width,height)
frame.rect = 1090,981,830,350
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = false
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true
; display as popout window if true (requires XP11.1).
undocked = false
; display mouse tooltips if true.
tooltips = false
; freeze display position if true.
locked = false

[GTN_650_1.PANELS]
; display window if true.
visible = false
; show screen only gauge if true.
nobezel = true
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = PANELS
; display position and dimension (left,top,width,height)
frame.rect = 0,0,0,0
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = false
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true

- The specifications of the driver are here:

Quote

HARDWARE AMD RADEON R7 M440 (Discreto/Hibrido)

Versión de software de Radeon: 18.8.2
Edición de software de Radeon: Adrenalin
Versión de Windows: Windows 10 (64 bits)
Versión de Configuración de Radeon: 2018.0827.1014.18428
Versión de Paquete de Controladores: 18.30.11.01-180827a332601E
Versión de Controlador 2D: 8.1.1.1634
Direct3D Version: 9.14.10.01359
OpenGL Version: 24.20.11000.13539
OpenCL Version: 24.20.13011.1009
 

- Dell Updates:

It was only the BIOS. But I tried anyway with the same result 

- GTN in the default Baron58

It doesn't work, too. Always the same. It freezes when I use the map or touching to change the frequency. Specificly, at the moment I touch the first digit.

The specifications of the driver are here:

Quote

HARDWARE AMD RADEON R7 M440 (Discreto/Hibrido)

Versión de software de Radeon: 18.8.2
Edición de software de Radeon: Adrenalin
Versión de Windows: Windows 10 (64 bits)
Versión de Configuración de Radeon: 2018.0827.1014.18428
Versión de Paquete de Controladores: 18.30.11.01-180827a332601E
Versión de Controlador 2D: 8.1.1.1634
Direct3D Version: 9.14.10.01359
OpenGL Version: 24.20.11000.13539
OpenCL Version: 24.20.13011.1009
 

- Dell Updates:

It was only the BIOS. But I tried anyway with the same result 

- GTN in the default Baron58

It doesn't work, too. Always the same. It freezes when I use the map or touching to change the frequency. Specificly, at the moment I touch the first digit.

 

Edited September 21, 2018 by RXP

[RXP 2,338]

Thank you for the additional information.

I don't see any particular error which could related to the issue you are reporting in this ini file.

Otherwise there is no gauge selected:

[GTN]
; comma separated list of gauges
gauges = 

and the 3D panel rendering section is set to 'not visble':

[GTN_650_1.PANELS]
; display window if true.
visible = false

 

Besides, is the trainer 6.50 running ok by itself, standalone?

Also, we've just released v2.5.5 update with other corrections, this might prove working better on your system?

 

[Pedrozo Mario 0]

The GTN trainer run perfectly by itself, I'm able to handle most of the functions; I don't say all of them because there are some that I didn't try on.

I saw that the command line "gauges =  " is empty

Maybe because I unchecked the GTN 650 after it freezes. I do this before shutting down the simulator.

I will download the new version of the Reality XP to see if there is a miracle. I'm seriously wondering what the problem is..

Thanks for your support.

[RXP 2,338]

Hi, v2.5.6 update has been released now. It addresses some specific trainer installation edge-cases and it might help.

Also, it looks like you are running a laptop isn't it?

It has been reported in our forums in the past: the problem might be related to the default value for both Preferred Graphic Processor and OpenGL Rendering GPU.

The default value was (auto select) and the system take the integrated graphic by default (Intel HD), just change both values to NVIDIA processor instead.

 

You may find similar a setting for AMD cards:

https://support.amd.com/en-us/kb-articles/Pages/DH-017.aspx

 

Edited September 21, 2018 by RXP