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James95

Time Out Purchasing 747-8

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Evening,

 

Was just in the middle of purchasing the new 747-8, however the page timed out after entering my credit card details and was presented with the following page message.

 

Active Server Pages error 'ASP 0113'

Script timed out

/ProductCart/pc/gwReturn.asp

The maximum amount of time for a script to execute was exceeded. You can change this limit by specifying a new value for the property Server.ScriptTimeout or by changing the value in the IIS administration tools.

 

I just want to make sure I won't be charged again if i was to complete the form again, I understand the website is overwhelmed no doubt.

 

Thanks,

 

James Roberts


James Roberts

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James,

You may see an Authorization from your credit card provider but no double charge.

 


Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

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same here - got a transaction receipt by mail (twice), its in the order history, but nothing downloadable in there yet. I guess i'll just get some sleep and see how it looks tomorrow morning. 

 


Best regards,

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I've just checked my emails. I have a transaction receipt? Can't log into my account due to the website being really slow. 

 

By the looks of it the payment has been processed? 

 

 


James Roberts

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I also got a transaction receipt on my email and a text from my bank of the purchase, but no email from PMDG.

The order also shows as processed on my order page, but no download link.


Best regards

 

Peter Lund

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I've just received a second email with my download link and key. 😀

 

I didn't put it through twice, patience! 😎


James Roberts

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also got confirmation from paypal , and can see the order is processed but no download link or mail from pmdg.

standby 🙂

Edited by 331BK

sfo_a320.png

 

C. W. ,Ryzen 9 5950X @H2O , 32 GB RAM DDR4 3600 Mhz CL15 , Corsair MP600 Pro Watercooled for P3D, Samsung SSD980 1 TB for Addons and Crucial MMX500, EVGA RTX3090 FTW3

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8 minutes ago, dandan87 said:

Got email from PMDG and Paypal, but no download link yet 😞 Also had the timeout as seen above.

Dan Pawley

Yeah, same here.


Jon Skiffington

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I also had a timeout (after inordinately long checkout procedure) but have had receipts from PMDG and Amex - yet I have no download link in "Order Details" page.

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mail with link arrived now, but i also got 3 keys?

 

"only" 344 MB download?

Edited by 331BK

sfo_a320.png

 

C. W. ,Ryzen 9 5950X @H2O , 32 GB RAM DDR4 3600 Mhz CL15 , Corsair MP600 Pro Watercooled for P3D, Samsung SSD980 1 TB for Addons and Crucial MMX500, EVGA RTX3090 FTW3

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got receipts from paypal however NO mail from PMDG and NOT in my account with previous orders


my blog for settings and more , my FB like page
CPU: I7 8700K OC'ed 5.2ghz,(custom watercooled) MOBO: Asus Z370 Prime GPU: Nvidia GTX 1080 (custom watercooled) PSU: Corsair HX1000I RAM: Corsair LPX 2x 8 GB DDR4 2666 mhz Monitor: LG34UM95 Ultra wide flightctrls: Saitek Pro Flight X-55 Rhino H.O.T.A.S. Keyboard: Corsair K70 rapidfire RGB Mouse: Logitech G900 Headset: Logitech G940 Soundsystem:Edifier S730 Chair: DXRacer Formula

 

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