Can not purchase

[av8r13 15]

Need help from the PMDG staff.

my purchase for the 747-400 was with an email address that is no longer active.

how can i access the re-download link for the -400 so that i can then add the -8?

thanks in advance

[Captain Kevin 586]

You need to submit a support ticket. If you don't already have an account for support (different from shop), you need to create one. They'll get you sorted when you do.

[av8r13 15]

thanks. i have done that. just waiting for a response so that i can jump into this beauty