747-8 FSX Purchase Page Error

[F4RIO 0]

Gentlemen,

Trying to purchase the 747-8 (FSX version). After typing YES in the FSX-only acknowledgement box and clicking ADD To Cart, a popup says

 

Please enter a positive integer in this field.

 

Can't get past it. I am logged into by account.

 

Thanks,

 

Eric Dziura

[scandinavian13 5,192]

3 minutes ago, F4RIO said:

Can't get past it. I am logged into by account.

What browser?

[F4RIO 0]

Chrome

[scandinavian13 5,192]

22 minutes ago, F4RIO said:

Chrome

Try a different browser (it should work with Chrome, because that's what I use, and it's just fine, but...still).

[F4RIO 0]

No Go!

Tried the current Microsoft browser (Edge) and the symptoms remain the same. Can't make the purchase.

 

I think there may be a problem with my account. While using Edge, your site tried to get me to change my password. Something about new security features.

I can still download previous purchases.

I'm confused. Made a number of purchases previously without difficulty.

Help!

Eric Dziura

[F4RIO 0]

Additional info:

Tried again on a separate PC.

Could access my account but could not make the purchase. Same symptom.

Thanks

[F4RIO 0]

Problem solved (operator error).

Ignore all of the above.

My browser displays things like fillable windows using VERY thin lines with VERY low contrast.

Didn't see the correct box and was trying enter "YES" in the quantity window, which is why the page kept responding with a request for an integer (Doh!!!!).

Sorry for the inconvenience.

[scandinavian13 5,192]

3 hours ago, F4RIO said:

Problem solved (operator error).

Ignore all of the above.

My browser displays things like fillable windows using VERY thin lines with VERY low contrast.

Didn't see the correct box and was trying enter "YES" in the quantity window, which is why the page kept responding with a request for an integer (Doh!!!!).

Sorry for the inconvenience.

No worries - glad you got it sorted!

[F4RIO 0]

Question answered.

 

I ran the installation program for the first time on the aforementioned computer.

The first dialog box to appear offered the choice of installation under P3D V3 or V4 or both (i.e. it recognized that both were present).

the 737 now runs under either version. I was asked for my serial number only the first time I ran P3D.

Well done PMDG!