[23SEP18] FSX 747 Users: URGENT READ THIS

[Thomas Sofia 0]

Mr. Randazzo thank you very much!!!! I fix it in my FSX.

You did a superb job as usual!!!

Thank you Captain Randazzo and all your staff!!!

 

Edited September 23, 2018 by Thomas Sofia

[Guest]

Fantastic work Mr. Randazzo! These new installers fixed the activation issues. I can now proudly use the brand new PMDG 747-8 QOTSII aircraft. I knew it was just a minor issue but it got resolved in matter of hours. Thank you so much. 🙂😊🤗🤩😌

[rsrandazzo 6,353]

Gents,

Thanks.  Was definitely a team effort to get it sorted out. 

The first few hours post release were a bit rough- but we have a really good team and everyone jumped in to take on a task and we got things moving in the right direction. 

On a personal note- I appreciate that you guys maintained a sense of humor about it.  Few things are worse on our end than disappointing you with a dumb error on release day- but at least it was MINE.  Gives the rest of the team something to swing at me in the next team meeting...

(Perhaps I'll skip that one...  hmmmmm)

 

[8ittman 0]

So i done everything, but i cant activate the 747-400 in FSX. The 747-8 isnt displayed in FSX and i also cant download any liveries in the Operation Center for the 747-8 because its not listed there. But its installed and the Operation Center sais its instaled.

I uninstalled and re-installed several times...

 

 

[rotate14 4]

Randdazzo,

 

That's what I love the most about the T7: WORKING TOGETHER.

[Powerpit27 1]

Thanks so much for fast Action.  DLH 748 underway to Eddf from Kpae.

new installiert Runs perfect.

top plane 

cheers

peter

[GundamWZero 8]

You owned up to it, fixed the problem.

 

[Captain Kevin 586]

Question. Is it both installers that need to be downloaded again or just the 747-400. I'm getting conflicting responses, so I'm a little confused up here.

[Werner747 107]

2 hours ago, Peter Webber said:

Oh! The psychology of wanting to be first in line with the downloads with a new product! . Good thing I'm on the night shift and couldn't be at my PC...! Thanks for the great product and excellent support.

Hahaha - I have been badly ill with the flu since Friday so only getting to take a look now which is good since missing the rush this time around 😉

[Ephedrin 418]

15 minutes ago, Captain Kevin said:

Question. Is it both installers that need to be downloaded again or just the 747-400. I'm getting conflicting responses, so I'm a little confused up here.

1. Uninstall the PMDG 747-400 (and 747-8 if you installed it)
2. Download the installers once again (please: just go get them again. we replaced them at 0300Z...)
3. Run the new installers, activate and enjoy!

Plural s... reads like you definitely have to work a bit for their money 😂

[Captain Kevin 586]

6 minutes ago, Ephedrin said:

1. Uninstall the PMDG 747-400 (and 747-8 if you installed it)
2. Download the installers once again (please: just go get them again. we replaced them at 0300Z...)
3. Run the new installers, activate and enjoy!

Plural s... reads like you definitely have to work a bit for their money 😂

The response I got from support ONLY mentioned the 747-400, hence my confusion, sir.

[LABOX 40]

The new installer works perfectly! Thanks for all your work!!! 

Now it´s shopping time 

Edited September 23, 2018 by LABOX

[CAP1234 1]

Hi Robert,

It worked like a charm, Didn't ask for activation key this time, loaded the B744 and went flying. Time to get 747-8 installed. The Queen is really the queen of the skies. Thanks for your help and support! 🙂 

[jay907uk 21]

That fix also worked for me. Thank you for sorting this issue out very quick, its much appreciated on my behalf. :)))))

Jason

[Peter Webber 339]

6 hours ago, Werner747 said:

Hahaha - I have been badly ill with the flu since Friday so only getting to take a look now which is good since missing the rush this time around 😉

Get well soon. I believe if it wasn't for PMDG, I would not be into computer flight sims....enjoy the new "bird"! Still haven't had chance to purchase yet..probably tomorrow.