PMDG livery not showing in FSX

[juststr8 2]

Hi, so i recently download the TAM livery for the 777-300ER from the PMDG OC. however, after it has been installed, when i run FSX and select the TAM livery for the PMDG, i try view the livery the simulation crashes.. when i select the livery without viewing it, the simulation crashes, this is also happening with the Cathay Pacific Airways (Asia's World City) livery and when i select another livery for  the 777 like AAL or any other liveries, they works.

need help 

Regards,

Bonny Shillingford

Edited October 12, 2018 by juststr8

[downscc 1,327]

I assume that the AAL and other liveries that work with the 777 means they work with the 777-300ER?  You were vague.  I also assume you have the latest version of the 777 base and expansion installers.

I recommend you contact PMDG directly at support.precisionmanuals.com, create a support account (they) are different from the sales accounts) and submit a trouble ticket with problem description. 

[juststr8 2]

Yes i do have the latest version of the T7 base and expansion installed. i'll do that, i'll contact them.

Bonny Shillingford