Jump to content

Sign in to follow this  
Chemanuel

Serial not valid

Recommended Posts

I just purchased this plane. when I'm going to install it, it says that the serial (sent by Carenado) is not valid!.

I am using the correct email and the correct (copy and paste) serial. Anybody else with this problem?

 

 


Banner_MJC5_zps205e3e5b.png

Banner_MJC11_zps184453a0.png

 

Share this post


Link to post

Happened once to me with another plane.
(Have to say this: Make sure there are no blank spaces before or after the key)

If you bought the plane from Carenado.com You can login to the site My Account and get the serial from there (That is what I did.)
or if You bought it from a reseller contact them. You can also open a Support ticket in Crenado.com and state Your case.

Hope that helps.


Ramón.
Time, is the one thing no one can buy.
ovbe94a9nab0bbc6g.jpg

 

Share this post


Link to post

Thanks Ramon, but the serial is from the Carenado website as well as from the email they sent me. No spaces... copy and paste... correct email. Is the same. First time buying from Carenado that this happens. It is very difficult to contact this people. no email, or phones just "support" to submit a request which I already did but no response yet!. It is very depressing to buy a $40.00 plane and then not been able to install it. 😞

 

Jose

Edited by Chemanuel

Banner_MJC5_zps205e3e5b.png

Banner_MJC11_zps184453a0.png

 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    2%
    $540.00 of $25,000.00 Donate Now
×
×
  • Create New...