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pilot10112

SODE jetway install issues

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Hi all! I have recently purchased flightbeam’s KSFO HD and am having trouble with the SODE jetway function. I went to the site downloaded the installer  and started the install. But this is where the problem is, a message pops up saying that my computer is not able to run this thing needed for the install. This is destroying me because I also have gsx 2 and can’t use the jetways. Please help and thank you!

Simon S.

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"the site"  What site?

"the installer"  Which installer?

"a message"  What message?

"this thing" what thing?

Can't help when there are no specifics...sorta like when the wife says that the car makes a funny noise when she presses on that doohickey underneath the thingamajig.

Regards


Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

System1 (P3Dv5/v4): i9-13900KS @ 6.0GHz, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@30Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU, 1.2Gbps internet
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys2 (MSFS/XPlane): i9-10900K @ 5.1GHz, 32GB 3600/15, nVidia RTX4090FE, Alienware AW3821DW 38" 21:9 GSync, EVGA 1000P2
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, 2x TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Portable Sys3 (P3Dv4/FSX/DCS): i9-9900K @ 5.0 Ghz, Noctua NH-D15, 32GB 3200/16, EVGA RTX3090, Dell S2417DG 24" GSync
Corsair RM850x PSU, TM TCA Officer Pack, Saitek combat pedals, TM Warthog HOTAS, Coolermaster HAF XB case

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22 minutes ago, w6kd said:

"the site"  What site?

"the installer"  Which installer?

"a message"  What message?

"this thing" what thing?

Can't help when there are no specifics...sorta like when the wife says that the car makes a funny noise when she presses on that doohickey underneath the thingamajig.

Regards

Sorry hang on I will get it in a sec

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Ok

site= sode.12bpilot.ch/?page_id=9

installer= SODE V1.6.3

message=“There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.”

I have tried it with and without bitdefender on

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Do you have the FSX versions of SimConnect already installed?  This is included, but not automatically installed, when P3D is installed.  You need to run the SimConnect.msi files for FSX-RTM, FSX-SP1, and FSX-SP2-XPACK, in that order, and I recommend rebooting after running each installer.  They are located in your P3Dv4 root folder, e.g. for the FSX RTM version: <your P3Dv4 root folder>\redist\Interface\FSX-RTM\retail\lib\SimConnect.msi

You want to install them all--the different versions coexist with each other, and some add-ons (even P3D-specific ones) may need specific versions of the FSX interface to work properly.

If that's not it, I'd try downloading it again--with the antivirus off for the download *and* install this time--and see if it still has the issue.  If it does, you're gonna need to send Jeffrey Stahl (the author of SODE) an e-mail.  He's a pretty helpful guy, and I'll bet he'll know where to look for additional clues.

Regards

 


Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

System1 (P3Dv5/v4): i9-13900KS @ 6.0GHz, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@30Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU, 1.2Gbps internet
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys2 (MSFS/XPlane): i9-10900K @ 5.1GHz, 32GB 3600/15, nVidia RTX4090FE, Alienware AW3821DW 38" 21:9 GSync, EVGA 1000P2
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, 2x TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Portable Sys3 (P3Dv4/FSX/DCS): i9-9900K @ 5.0 Ghz, Noctua NH-D15, 32GB 3200/16, EVGA RTX3090, Dell S2417DG 24" GSync
Corsair RM850x PSU, TM TCA Officer Pack, Saitek combat pedals, TM Warthog HOTAS, Coolermaster HAF XB case

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Ok thank you so much for all the help. I have simconnect installed I will try downloading the installer without bitdefender

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Im tired of bitdefender and have uninstalled it. This thing has trouble excluding various apps and folders.  Complicated and convoluted. Sick of having programs not work because I'm constantly having to micromanage it. Stick to Windows defender which was assessed as being as good as any of these programs.


 Ryzen 7 5800x, 32gb, RX 6900XT 16gb

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