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kmax59

Unregister product: Operations error 7466

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Hi all,

I'd like to make a full reinstall of P3D to install the new version 4.4 and for this I wanted to unregister my PMDG products first.
Unfortunately the 747 unregistering gives me this error: Operations error:7466 The return of the fulfillment is denied by the return policy because max return exceeded{ Incident#7462-173892]

I indeed reinstalled them last week as I didn't thought P3Dv4.4 would be released in such a short frame time after that. I did not know there was a limit of unregistering, not really sure what's the point.

How can I properly unregister my product please? 😊

Edited by kmax59

Maxime
TOGA projects

 

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22 minutes ago, kmax59 said:

Hi all,

I'd like to make a full reinstall of P3D to install the new version 4.4 and for this I wanted to unregister my PMDG products first.
Unfortunately the 747 unregistering gives me this error: Operations error:7466 The return of the fulfillment is denied by the return policy because max return exceeded{ Incident#7462-173892]

I indeed reinstalled them last week as I didn't thought P3Dv4.4 would be released in such a short frame time after that. I did not know there was a limit of unregistering, not really sure what's the point.

How can I properly unregister my product please? 😊

Since you are receiving this message you can't. I checked and you still have activation remaining for the 74 so you should be able to install without issues. If you run into issues open a ticket,


Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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19 minutes ago, Olympic260 said:

Since you are receiving this message you can't. I checked and you still have activation remaining for the 74 so you should be able to install without issues. If you run into issues open a ticket,

Thank you Chris will do, I was not aware there was a limit to deactivate your products.

Just a last question: will I be able to unregister again after some time have passed or will I lose my current activation each time I uninstall the product until I open a ticket to ask an activation reset?


Maxime
TOGA projects

 

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18 minutes ago, kmax59 said:

Thank you Chris will do, I was not aware there was a limit to deactivate your products.

Just a last question: will I be able to unregister again after some time have passed or will I lose my current activation each time I uninstall the product until I open a ticket to ask an activation reset?

You should be able to un register after some time. Simply uninstalling and reinstalling the sim should not neccesary needs a deactivation. Deactivation is needed when re formatting or changing hardware in your PC

Edited by Olympic260

Chris Makris

PLEASE NOTE PMDG HAS DEPARTED AVSIM

You can find us at http://forum.pmdg.com

 

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