Pilot_Kayden

GTN 750 Black Screen After Chard Drive Change (resolved)

Recommended Posts

Hello

I recently bought a new hard drive, during the process I changed the letter of the drive (X:) where X-Plane was installed in. I tried reinstalling my GTN but nothing worked 

Here is my rxpGTN.xpl.log:

19/01/03 01:50:40.291 11296 -    ] # win.xpl version 2.5.10.0
19/01/03 01:50:40.291 11296 INFO ] 

Here is my rxpGtnSim.dll.log:

19/01/03 01:50:42.808 11296 -    ] # rxpGtnSim64.dll version 2.5.10.0
19/01/03 01:50:42.807 11296 INFO ] 
19/01/03 01:52:50.530 11296 ERROR] no device available for GTN 650.2
19/01/03 01:52:50.605 11296 INFO ] using: X:\X-Plane 11\Aircraft\Genral Aviation\Cessna 172SP GTN\checklist.gtn
19/01/03 01:52:53.184 04340 INFO ] 
19/01/03 01:56:20.322 11364 INFO ] 
 

Please Help!

 

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

Hi,

please make sure to reinstall the GTN with the e-commerce installer and your key/password to re-authenticate the license.

Besides just to make sure: the log says '650', have you purchased the GTN 650 or just the GTN 750?

Share this post


Link to post
Share on other sites
13 minutes ago, Pilot_Kayden said:

I purchased the 750

On 1/2/2019 at 9:09 PM, Pilot_Kayden said:

no device available for GTN 650.2

The log says you're trying to open a 650 #2 device but there is none available because you've purchased the 750, this is expected.

Share this post


Link to post
Share on other sites

I reinstalled, now nothing seems to be happening.

Here is my rxpGtnSim.dll.log:

19/01/11 00:46:13.078 01428 -    ] # rxpGtnSim64.dll version 2.5.10.0
19/01/11 00:46:13.077 01428 INFO ] 
19/01/11 00:47:07.491 13588 INFO ] 
19/01/11 00:47:07.850 09908 INFO ] 


 

Share this post


Link to post
Share on other sites

Hi,

Let's start over, especially since we've just released v2.5.11

  1. Download the newest version installer from our web site front page.
  2. Review: How do I reinstall my software?
    http://reality-xp.com/store/faq.html
  3. Since you've changed the drive letter, did you also install the Garmin trainer in this drive before?
    if so, please uninstall the Garmin trainer and reinstall it so that it's registry/paths are updated to "X:" accordingly.

Share this post


Link to post
Share on other sites

You might want to just uninstall then reinstall the trainer if this applies, otherwise, if you feel confortable, here are the Garmin trainer regsitry keys:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Garmin\Trainers]
"DataPath"="C:\\ProgramData\\Garmin\\Trainers\\"
"BinPath"="C:\\Program Files (x86)\\Garmin\\Trainers\\"
"DBDataPath"="C:\\ProgramData\\Garmin\\Trainers\\Databases\\"

 

Share this post


Link to post
Share on other sites
6 hours ago, Pilot_Kayden said:

How do I update the registry pats,

 

1 hour ago, Pilot_Kayden said:

What do I do with these registry keys?

You tell me!

If this is something you're not familiar with, then why not just doing what I've told you: uninstall the Garmin trainer then reinstall it.

Mind you, this would be necessary ONLY IF you've installed the Garmin trainer to the drive prior you've assigned a new drive letter to it, otherwise, you might consider doing this anyhow just so that you can make sure you've eliminated one potential source of errors.

Share this post


Link to post
Share on other sites

Sorry, I forgot to tell you, 

I have already uninstalled and reinstalled both the Garmin trainers and the GTN, I have no clue what's going on. I can't even click on the screens for a pop-up window

Share this post


Link to post
Share on other sites
10 hours ago, Pilot_Kayden said:

I have already uninstalled and reinstalled both the Garmin trainers and the GTN,

Did you reinstall v2.5.10 or the latest v2.5.11 as recommended?

10 hours ago, Pilot_Kayden said:

I have no clue what's going on. I can't even click on the screens for a pop-up window

Can you please detail more? What 'screens' are you referring to?

Share this post


Link to post
Share on other sites

I have tried updating, still no luck, I get the same issue. The screens I am referring to is the GTN 750 screens, in both the 3D model and the 2D popup. It acts as if it weren't even installed.

Any ideas, let me know when more information you need from me.

 

Ok, I just uninstalled a couple of things, now I receive this message:

Here is my rxpGtnSim.dll.log: 

19/01/14 06:18:52.407 13528 -    ] # rxpGtnSim64.dll version 2.5.11.0
19/01/14 06:18:52.406 13528 INFO ] 
19/01/14 06:19:14.118 13528 WARN ] trainer not found

I still have the trainer installed

Share this post


Link to post
Share on other sites
10 hours ago, Pilot_Kayden said:

It acts as if it weren't even installed.

Ok let's recap, most likely the issue you are experiencing is because of this: Don't ever install nor run anything as admin.

Don't install Garmin trainer as admin, don't install RXP software as admin, don't install XPlane as admin and don't run any of this as admin. When you do, you tell windows to use a different set of path/registry for these programs. Furthermore, in case of bug, you risk erasing the whole hard drive.

Now, you'd have to make sure to reinstall the trainer normally. The bootstrap installer is saved to:
C:/ProgramData/Reality XP/Common/GtnTrainer/GarminTrainerSetup_2300.exe

If the installer claims it is already installed, then uninstall it then reinstall it.

Share this post


Link to post
Share on other sites

Hello,

A few things, I never recall installing the program as an administrator, but I will still follow along.

There is no .exe file located at ProgramData/Reality XP/Common/GtnTrainer/, just checklist.zip and flightplan.zip

I am running the trainer version of 2310, not 2300, is this ok?

 

Share this post


Link to post
Share on other sites

Yes sorry for the typo, 2310 is ok! (it is GTN Trainer 6.50.1)

56 minutes ago, Pilot_Kayden said:

I never recall installing the program as an administrator,

But do you run X-Plane as admin?

You can always download and reinstall the trainer using the installer from here:

http://download.garmin.com/software/GarminTrainerSetup_2310.exe

Share this post


Link to post
Share on other sites

X-Plane used to automatically as admin for some reason, after the hard drive change it no longer runs as admin automatically 

Share this post


Link to post
Share on other sites

Tried with the Garmin, nothing changed. The error for the 650 is because the 172 comes with the 650

Booted in with the 172:

log: 19/01/15 01:26:37.372 17256 -    ] # rxpGtnSim64.dll version 2.5.11.0
19/01/15 01:26:37.372 17256 INFO ] 
19/01/15 01:27:17.263 17256 ERROR] no device available for GTN 650.2
19/01/15 01:27:17.312 17256 INFO ] using: X:\X-Plane 11\Aircraft\Genral Aviation\Cessna 172SP GTN\checklist.gtn
19/01/15 01:27:17.333 17256 WARN ] trainer not found

Share this post


Link to post
Share on other sites

Ok, let's try to further solve this.

Are you comfortable in using regedit?

If so, can you please do the following: you can open the Windows registry by typing regedit in the search tab of the Start Menu in Windows.

1) Click the Windows start menu, type regedit.exe, click on the matching item listed, accept the UAC prompt.

2) Locate the following folder:

"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Garmin\Trainers"

3) You should read the following entries:

"BootstrapperLocation"="C:\\ProgramData\\Package Cache\\{8cb87890-c33b-4856-9871-ceb55505713a}\\GarminTrainerSetup.exe"
"DataPath"="C:\\ProgramData\\Garmin\\Trainers\\"
"BinPath"="C:\\Program Files (x86)\\Garmin\\Trainers\\"
"DBDataPath"="C:\\ProgramData\\Garmin\\Trainers\\Databases\\"

 

Q: Can you please report what does it contain on your system?

Share this post


Link to post
Share on other sites

Here you go!

BootstrapperLocation:      C:\ProgramData\Package Cache\{0cf89a63-832f-4334-96d5-46ff0c3bfff7}\GarminTrainerSetup.exe

DataPath:      C:\ProgramData\Garmin\Trainers\

BinPath:      X:\Program Files\

DBDataPath:     X:\Program Data\Databases\

Share this post


Link to post
Share on other sites
3 hours ago, Pilot_Kayden said:

BinPath:      X:\Program Files\ 

DBDataPath:     X:\Program Data\Databases\

Most likely the error then!

Wether you've told the Garmin trainer to install to X, and it messed up the path, can you confirm you do have:

"X:\Program Files\Garmin\Trainers\Packages\GTN\bin\GTN Simulator.exe"

"X:\Program Data\Databases\safetaxi.bin"

 

Share this post


Link to post
Share on other sites

While trying to fix the issue previously, I uninstalled it and reinstalled it back into my C: Drive, these files are actually installed in the C: Drive

Share this post


Link to post
Share on other sites

Ha, Garmin trainer in C:\ drive but registry telling it is in X:\ drive...

Well, you might want to manually update the registry with the correct paths as shown in this discussion?

Share this post


Link to post
Share on other sites

But do you confirm these files exist (Garmin GTN Trainer 6.50.1):

Related to BinPath:
C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\bin\GTN Simulator.exe
C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\data\nonvol\sys_nand0

Related to DBDataPath:
C:\Program Data\Garmin\Trainers\Databases\safetaxi.bin

Related to DataPath:
C:\Program Data\Garmin\Trainers\Launcher\Manuals
 

Also, it might be if you've installed the Garmin trainer as admin once, they might not be accessible when running not as-admin (user access rights). You might in fact just want to uninstall the trainer, manually delete the "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Garmin\Trainers" registry folder, then reinstall the trainer as a normal user (meaning just double click the installer, no right click / run as).

Edited by RXP

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now