BugSplat654.dll CTD

[Jcannon 13]

Evening all, 

 

I have tried to launch P3d twice now, got to the point of cold and dark on the ramp and it crashed to desktop.

Event Viewer tells me that its the BugSplat64.dll causing the crash. I cant for the life of me remember where this reporting system is from. 

 

Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35
Faulting module name: BugSplat64.dll, version: 3.6.0.4, time stamp: 0x5b5f3291
Exception code: 0xc0000005
Fault offset: 0x00000000000190c6
Faulting process id: 0x24b0
Faulting application start time: 0x01d4ae93c6d29137
Faulting application path: D:\Prepar3d V4\Prepar3D.exe
Faulting module path: D:\Prepar3d V4\BugSplat64.dll
Report Id: 60a33377-1a89-11e9-9f95-94e979502fb2

 

Can anyone help please!

 

TIA

[Jim Young 2,356]

According to the properties for the module, BugSplat is a crash reporting module.  I suspect it is used with an application within P3D to report bugs.  Best you check it out on the P3D Forums.  I have never seen this type of crash before. 

[DaveCT2003 1,820]

Or... do you have the FSL Airbus installed?

I don't know what they named their bug splat dll file, maybe related?

 

[mwa05 108]

I think it is the QW B787 crash detector? Maybe the OP was trying to fly the 787?

Mark

[Jim Young 2,356]

The QW787 sounds logical as I do not have anything installed FSL.

[Jcannon 13]

Hi guys, yeah the bugsplat64 was installed during the installation of the 787 or 146 from QW. Its their automatic bug reporting software. I fixed the issue by re-installing both aircraft and choosing no, to sending the reports.

It is no longer the cause of my CTDs right now, and surprisingly gained some FPS in the process.