EFB Not working for landing data

[Nigge 20]

Hi!

Was flying the 747.8F from EDDK - ESSA yesterday... on the departure it worked fine on the performance page but during cruise when I was planning the approach and entered the landing page in the EFB I couldnt populate the data on the EFB. When I clicked the copy from FMC button it just went back to the EFB without any data.  When selecting the airport through the search function. It did not populate any fields at all.

Anyone else seen this problem?

 

/Niklas Eriksson

[Captain Kevin 586]

There's two landing data pages. You enter the data into the Landing DIspatch page, and then it's the Landing En Route page where you enter in more information and get the actual data.

[Nigge 20]

That wasnt my question, the qiestion was that I was not able to enter anything to either of the pages

[downscc 1,327]

1 hour ago, Nigge said:

That wasnt my question, the qiestion was that I was not able to enter anything to either of the pages

How were you trying to enter data?  One may use the EFB keyboard or one may right mouse click the Show Keyboard button and enter directly from the keyboard same as using Tab to enter directly to the CDU scratchpad.  It doesn't make sense that your entry for takeoff would work but not for landing.  Need more information.

[Captain Kevin 586]

1 hour ago, Nigge said:

That wasnt my question, the qiestion was that I was not able to enter anything to either of the pages

I guess the wording was a little confusing because when you said "I couldnt populate the data on the EFB", I thought you were talking about getting the actual landing speeds. My bad.

[Nigge 20]

Ah sorry about that, the problem is that i cant select the airport 

[downscc 1,327]

It should automatically populate the landing destination based on FMS information.  Have you selected a destination AND approach or runway in the FMS?  Separately, one should be able to find ESSA using search function... not sure of how this wouldn't work.

[Nigge 20]

Yes thats how I have done it previously... everything was set in the FMC... but the EFB just "Loaded" for a second and then nothing...