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jujumannn

Raas will not stay ON when saved in PMDG 747 777

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Hello, 

Recently Raas stop working with my install's of PMDG's 747 Queen of the skies II and PMDG's 777, Prepar3d v4. After I check the on/off box under Raas then save it, I'll pick an active runway, and if I'm lucky, I'll get one call from Raas stating the runway I'm on and that's it. I'll look at the Raas on/off box and the box is no longer checked. Looking at numerous postings on the forum, I know the Dll is critical and I have cut and pasted what the entry should be with no change. With my last attempt  I removed ALL my PMDG products( 737, 747, 777). and reinstalled just the 747. The new Dll, under Program Data has two new entry's, one for <Name> RAASPRO and one for <name> PMDG Interface(I abbreviated here just to state there 2 Lauch.Addon entry's common to what Iv'e seen on the various Post). I believe only the 747 and 777 come with a version of Raas which I'm trying to get to working again. I haven't purchased the stand alone Raas sold by FS2crew but thought about it. However I feel purchasing it would not make a difference since Raas worked with the PMDG  747 and 777 originally. I'm at my wits end trying to figure this out why Raas will not stay to the "ON" position. One last observation, I did have the Aerosoft airbus installed and Raas worked with the Airbus. But I also removed the Airbus program to try to isolate my issue.

Any info would be greatly appreciated, Thank you,

Lonnie

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I replied to your ticket.

Only guess is that your PMDG equipment option has RAAS selected to Off.

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I saw your response Bryan and thank you. Your only guess? Well as I stated in my response In The PMDG equipment options, RAAS INSTALLED, I've always had this option enabled ever since RAAS was a feature for the PMDG products. For some reason it has stopped working when it once worked before.  My attached DLL with my ticket did it look correct?

 

lonnie

 

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If the RAAS panel opens up, then everything is fine.

Run the RAAS Audio test.  You could be loosing your audio.

And run MakeRunways again and try at a default airport.

 

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Hello Bryan,

after verifying and trying your suggestions with no change, I'm pretty much ready to throw in the towel on getting RAAS to ever work again with PMDG. But can you answer a few questions for me? 1.After reinstalling Aerosoft's Airbus, why does RAAS works on the airbus product and not PMDG? 2. What is the audio I might be loosing you mentioned? audio test ok. 3.Was my DLL okay?

Thanks for all you help. Take care,
Lonnie

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I replied to your support ticket.

Cheers,

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