Black Screen after hard disk failure (resolved)

[Artik68 0]

Hi!

I had a hard disk failure a few days ago (it was Windows 7/X-Plane 11). I've reinstalled the GTN 750/650 with no problems. I can run the Garmin trainer in Windows 10 but  unfortunately, in X-Plane 11 I'm getting only black screen with Garmin bezels. Any hints how to make it work properly?       

[RXP 2,338]

Hi

Can you confirm you've reinstalled with the e-commerce installers to re-authenticate the license?

Can you otherwise post the content of the RXP log files (see RXP manuals for file/path)?

[Artik68 0]

Yes I've reinstalled with e-commerce and re-authenticated the license.

It's the rxpGTN.xpl.log content from Windows 10 Documents folder:

19/02/12 21:10:12.964 01760 -    ] # win.xpl version 2.5.12.0
19/02/12 21:10:12.964 01760 INFO ] 

 

It's the rxpGtnSim.dll.xpl.log

19/02/12 21:10:15.030 01760 -    ] # rxpGtnSim64.dll version 2.5.12.0
19/02/12 21:10:15.030 01760 INFO ] 
 

Regards

Andrzej

Edited February 13, 2019 by Artik68

[Artik68 0]

Can I get support from you guys, please?

Regards

Andrzej

[Artik68 0]

My latest logs:

rxpGtnSim.dll.log:

19/02/14 02:13:33.677 01368 -    ] # rxpGtnSim64.dll version 2.5.12.0
19/02/14 02:13:33.677 01368 INFO ] 
19/02/14 02:13:57.198 01368 INFO ] using: D:\X-Plane 11\Aircraft\Good\Eclipse 550 NG 1K res\checklist.gtn
19/02/14 02:13:57.594 02524 INFO ] 
19/02/14 02:13:57.979 01368 INFO ] using: D:\X-Plane 11\Aircraft\Good\Eclipse 550 NG 1K res\checklist.gtn
19/02/14 02:13:58.403 03904 INFO ] 
19/02/14 02:18:58.936 01368 INFO ] using: D:\X-Plane 11\Aircraft\Good\Eclipse 550 NG 1K res\checklist.gtn
19/02/14 02:18:59.337 02068 INFO ] 
 

----

rxpGTN.xpl.log

19/02/14 02:13:31.495 01368 -    ] # win.xpl version 2.5.12.0
19/02/14 02:13:31.494 01368 INFO ] 
 

 

[Artik68 0]

 

I did try to launch the GTNsimulator.exe by hand, it shows error 2 and 5.

https://www.dropbox.com/s/dqc2ukey8mtpwg8/IMG_3985.jpg?dl=0

Here I can see the problems from the Security and Maintenence window:

https://www.dropbox.com/s/9n37wrhwkaon6ux/IMG_3984.jpg?dl=0

Any idea what went wrong?

GTN was working fine before I've upgraded WIn7 to Win10.

Regards

Andrzej

 

[RXP 2,338]

Hi,

Thank you for the additional screenshots, this helps.

- Have you reinstalled the garmin trainer or just copied a backup back?

- Did you install the trainer as-admin? If so uninstall and reinstall normally.

- Do you run XP11 as-admin? if so don't.

- Can you please detail the difference between these two:

On 2/12/2019 at 4:55 PM, Artik68 said:

I can run the Garmin trainer in Windows 10

52 minutes ago, Artik68 said:

I did try to launch the GTNsimulator.exe by hand, it shows error 2 and 5.

 

NB: the 'as-admin' related questions have been detailed in several other posts in this forum, but TL;DR: this prevents the application running as intended. as-admin only purpose is when you need to run 'admin' application changing the system, normal applications don't have any need for running as-admin otherwise Windows redirects/shims a number of path to files and registry and makes these apps fail.

[Artik68 0]

Thanks! I did clean install ale it's now fine!

 

Regards

Andrzej