edpatino

P3Dv4.4 crashes on Exit - kernelbase.dll errors

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Hi:

For more or less two months now, I´ve been experiencing P3Dv4.4 crashes on exit (they get unnoticed, unless you look for them in the Windows AppCrash utility), caused by a kernelbase.dll errors. Only two or three times the crashes have been produced during the simming session, the rest are produced just when exiting P3D, and that´s why they got unnoticed most of the time. Looking for this error in the excellent AVSIM CTD guide, so far I´ve checked the following:

1. Looked for corrrupted or missing system files using the sfc \scannow command. Nothing abnormal is found.

2. Used the Display Driver Uninstaller (DDU) and completely removed the existing nVidia video driver 416.94 and reinstalled the same driver.

I have not yet rebuild my P3D config file, since my sliders have been the same I´m using from the days of P3Dv3, so I don´t suspect of any issues caused by it.

Any help from someone who may have experienced the same issue before?.

Thanks and cheers, Ed

 

 

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A module is not shutting down properly. So what did you have loaded. A p3d.cfg for psdv3 will probably not work in v4. In p3dv4 you can max out your p3dv4 settings but if you have an incompatible module, aircraft,  or scenery, your sim may appear to work properly but chances are good the sim will crash. I would disable your two dll.xml's and see if this fixes the problem. 

 

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8 hours ago, Jim Young said:

I would disable your two dll.xml's and see if this fixes the problem. 

Hi Jim, thanks. I´ll check that.

Just for clarification, what I mentioned about P3Dv3 is that its settings are similar to those I´m using now in v4.4, but the p3d.cfg files of course are not the same.

I´ll report back.

Cheers, Ed

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21 minutes ago, edpatino said:

what I mentioned about P3Dv3 is that its settings are similar to those I´m using now in v4.4, but the p3d.cfg files of course are not the same

I figured that but wanted to be sure.

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Posted (edited)

I've noticed that every time P3D closed in the "view reliable history"  I get a KERNELBASE.dll "crash". 4.4

So that and another crash that comes out of no were. Time to start again and update to 4.5....

I have spent two-night re-installing everything checking the report after every single addon, install one addon, open P3D, close P3D view to see any reports. Nothing until I installed GSXL2 and there it was back!

Too late here for me to work on it, but I know 100% it was not there until installing GSXL2.

Thoughts?

Edited by Nyxx

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david  have you posted  at the  fdst  forum   sure  that the  dev  will  help 

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7 hours ago, pete_auau said:

david  have you posted  at the  fdst  forum   sure  that the  dev  will  help 

No, Peter but I will, I've spoken to Ed (OP) like him I don't get the crash in flight it's when you close P3D down.

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Posted (edited)

I got a reply, disappointing. 

It's not GSX? basically!

I don't understand how it would be anything else since it only occurs ones GSX is installed. Implying it's W7.

Un-install GSXv2 problem goes away, install problem back.

Edited by Nyxx

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5 hours ago, Nyxx said:

Un-install GSXv2 problem goes away, install problem back.

Means you are not installing properly.  Installing with Admin Rights.  You might have installed GSX with Admin Rights and GSXv2 is installed w/o admin rights.

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6 hours ago, Nyxx said:

I got a reply, disappointing. It's not GSX? basically!

I don't understand how it would be anything else since it only occurs ones GSX is installed. Implying it's W7.

Umberto is correct. If "render to texture" is enabled, it will cause a crash on Windows 7 because it's calling an unsupported API. Disable that option (you'll lose the gate labels on the SODE jetways) and see what happens.

Cheers!

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35 minutes ago, Jim Young said:

Means you are not installing properly.  Installing with Admin Rights.  You might have installed GSX with Admin Rights and GSXv2 is installed w/o admin rights.

I have all that turned off in W7 Jim I have full Admin Rights.

2 minutes ago, Luke said:

Umberto is correct. If "render to texture" is enabled, it will cause a crash on Windows 7 because it's calling an unsupported API. Disable that option (you'll lose the gate labels on the SODE jetways) and see what happens.

Cheers!

Luke where can I look for that option to turn off, please.

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51 minutes ago, Nyxx said:

Luke where can I look for that option to turn off, please.

It's in the Add-on manager settings, select "Disable RTT".

Cheers!

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14 minutes ago, Luke said:

It's in the Add-on manager settings, select "Disable RTT".

Cheers!

Thank you, Luke, but sadly it did not stop it.

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Did you restart P3D after setting that option, and did it occur (and was the setting retained) on a subsequent P3D load/shutdown?

Cheers!

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3 hours ago, Luke said:

Did you restart P3D after setting that option, and did it occur (and was the setting retained) on a subsequent P3D load/shutdown?

Cheers!

Yes pressed the save option restarted P3D option was still ticked.

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10 hours ago, Nyxx said:

Yes pressed the save option restarted P3D option was still ticked.

yea   hard  thing  top  track  down this  issues,   hope  you get it  fixed if  it  crashes  on exit  than its not  as  bad if  it  ctd  during  a  flight,  maybe  time  to update to win10😀

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22 minutes ago, pete_auau said:

yea   hard  thing  top  track  down this  issues,   hope  you get it  fixed if  it  crashes  on exit  than its not  as  bad if  it  ctd  during  a  flight,  maybe  time  to update to win10😀

After I installed 26 airports last night and I open and close P3D every time to check, the list of P3D crashed was.....lol.

I am 100% sure its a GSXv2 as Umberto says it's a call that W7 does not like on exit. So as long as it's on close down it does not matter if I did not open the view report you would not know! well, that's not totally true I can tell because it takes a few more seconds to see CP close itself.

Will get a new PC later this year already speced it. 9700@5.1, 2070 W10 etc....PC's are so expensive these days....saving.

Thanks for the thought Peter, that's kind of you.

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8 minutes ago, Nyxx said:

After I installed 26 airports last night and I open and close P3D every time to check, the list of P3D crashed was.....lol.

I am 100% sure its a GSXv2 as Umberto says it's a call that W7 does not like on exit. So as long as it's on close down it does not matter if I did not open the view report you would not know! well, that's not totally true I can tell because it takes a few more seconds to see CP close itself.

Will get a new PC later this year already speced it. 9700@5.1, 2070 W10 etc....PC's are so expensive these days....saving.

Thanks for the thought Peter, that's kind of you.

as  I  said  as  long  it  crashes  on  exit    doesn't  really  matter  really yea   I  went  with a new  pc early  last year   after I decided  to  switch  to  p3d  I  decided  to  go  for  a  new  pc,  and  off  course  win10 comes  with it,  don't  know  why  some  users  are  against  it.  Should have  gone   to win 10  long time  ago , good  luck  in  your  next  build

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Posted (edited)
20 minutes ago, Nyxx said:

After I installed 26 airports last night and I open and close P3D every time to check, the list of P3D crashed was.....lol.

I am 100% sure its a GSXv2 as Umberto says it's a call that W7 does not like on exit. So as long as it's on close down it does not matter if I did not open the view report you would not know! well, that's not totally true I can tell because it takes a few more seconds to see CP close itself.

Will get a new PC later this year already speced it. 9700@5.1, 2070 W10 etc....PC's are so expensive these days....saving.

Thanks for the thought Peter, that's kind of you.

Dave  someone  just  posted  on  your  post (fsdt)  with  a possible  fix   to  your  issue

Edited by pete_auau

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30 minutes ago, pete_auau said:

Dave  someone  just  posted  on  your  post (fsdt)  with  a possible  fix   to  your  issue

DDU and reinstall. Sadly I had already done that.

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Posted (edited)

I flew for days in P3d V4.5 HF1 in Win 7 64 without errors. As soon as I installed my FSDT airports, I got addon manager error & the kernelbase.dll error on exit. I disabled RTT immediately after initial installation and still saw the errors.

I'm not about to upgrade to win 10 just to get rid of a few errors in the windows log. Even win 10 users see errors and experience CTDs. I also doubt that an updated graphics driver is going to fix this error.

FSDT should get its act together.

Edited by DJJose

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1 hour ago, DJJose said:

I flew for days in P3d V4.5 HF1 in Win 7 64 without errors. As soon as I installed my FSDT airports, I got addon manager error & the kernelbase.dll error on exit. I disabled RTT immediately after initial installation and still saw the errors.

I'm not about to upgrade to win 10 just to get rid of a few errors in the windows log. Even win 10 users see errors and experience CTDs. I also doubt that an updated graphics driver is going to fix this error.

FSDT should get its act together.

They basically said its a W7 thing and washed there hands of it.

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22 hours ago, Nyxx said:

They basically said its a W7 thing and washed there hands of it.

Thant's ridiculous! No user should be forced to update an OS to get an addon working properly, especially when the new OS was NOT a requirement when the addon was purchased. FSDT should have left GSX well enough alone for those who did NOT want to upgrade to the latest and greatest versions.

Highly unlikely that I'll ever buy another FSDT airport again.

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