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Nemo

What's going on with REX?

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Posted (edited)
21 minutes ago, Rasterfahnder said:

Hey, social media. He just wrote it and did not say it. And it goes both ways for customer and developers. Posts lack the information that are transported by facial expression, tone and body laguage. Don't get me wrong, but imagine you go to a pizza place and order a pizza. Would you step up to the counter and complain like: "This pizza sucks, I payed you to get me my pizza of choice, I would have never orderd a pizza here if I knew it would not taste as I imagined when reading the menu, and I will never ever buy from you again! Now get me a new one and pressto!" No you would not.
Now imagin you work for 3 years on a project and then you get it out and it does not turn out to be free of failures. You wont feel good about it. But it sure hurts to read some of the later posts.
I know that the comparison is not very good but if you think about it maybe you get my point and give FS1 some slack. What would you think of a customer that orders your pizza and complains like we do some times? 😉 I know what he would get from me.

But every one has the right and should complain! Otherwise you just lose customers and that is bad for business. That's why I think a developer must be though because you can not expect that every written word is well thought out by your customer. Most of them are just as passionate about simming as you are.

I agree with you @Rasterfahnder

And I am here on a Sunday when I could be with the family, trying to put order on this thread because slamming REX like this, is not fair (disclosure I am not a REX employee).

I understand your frustration, but please post your issues in the forums.

As I mentioned this forum, this topic has to have some constructive discussions which in some cases are not happening.

 

Edited by fs1
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20 minutes ago, JasonPC said:

If you go into the SF3D program and click the 3D Cloud Model Structures Tab and then click Install Now at the bottom left that normally installs cloud models.

But then go into the program log for cloud models located in

C:\Program Files\REX Sky Force 3D for Prepar3D v4 (or whatever directory you installed it to)

File name is installlogmodels.txt

Mine is totally empty, ie not doing anything and I get no cloud structures.

 

Jason, I will turn you down on that as it appears all is working fine, since EF, SF was only opened to set up some option. I let EF do everything. But thanks for the thought.

 

 

As the post above Federico is working on a Sunday to help. Must be hard when your constantly getting kicked.

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2 hours ago, mpw8679 said:

Excuse me?  That is a pretty word not allowed poor response.  I have posted many times at the REX forum and have stuck up for REX on many occasions.  Blaming users issues because they have not read the manuals is rediculous.  Especially when the manual sucks for a more advanced user.  REX needs to stop over advertising and produce a product that somewhat works at release.

Please point me to your post with your issues. I am happy to follow up and look for a solution.

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4 hours ago, awf said:

A working version of SF is al we need, but that one is pulled leaving us with a broken product 😉 could you guys at least put back the last working version?

At the point to remove all and choose another route...

And that's been released. 

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3 hours ago, reecemj said:

Good move not to install any texture from SF vcarlo. SF is not installing the right texture after the last update.Am looking at the default clouds now.

No actually, you are looking at default cloud models. As I stated, the update is now available that fixes that issue.

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Just now, timest said:

No actually, you are looking at default cloud models. As I stated, the update is now available that fixes that issue.

I was about to ask you to please release the last working build.

Do you have a link to the new build with the fix?

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Open the program and update through there.

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1 minute ago, timest said:

Open the program and update through there.

OK

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Posted (edited)
3 minutes ago, timest said:

Open the program and update through there.

Not showing an update Tim. 0410

Edited by Nyxx

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Still showing version .0410. SF is indicating this is the latest build.

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12 minutes ago, timest said:

And that's been released. 

What's the build number?

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2 minutes ago, Sethos1988 said:

What's the build number?

Read the last two comments. It must have not hit the servers yet.

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Just now, Nyxx said:

Read the last two comments. It must have not hit the servers yet.

That tells me your outdated version that hasn't updated? I'm asking for the update's build number.

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Posted (edited)
5 minutes ago, Sethos1988 said:

That tells me your outdated version that hasn't updated? I'm asking for the update's build number.

That tells you it's not live yet and when it is am sure someone will tell you very quickly young man.

Edited by Nyxx

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Posted (edited)
1 minute ago, Nyxx said:

That tells you it's not live yet and when it is am sure someone will tell you very quickly.

I'm asking Tim, I'm sure he can tell me. Not sure why you feel the need to butt in and act like this.

Edited by Sethos1988

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I was simply trying nicely to tell you it's not up yet. 

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Posted (edited)
4 minutes ago, Nyxx said:

I was simply trying nicely to tell you it's not up yet. 

Which wasn't my question, nor was it aimed at you.

 

Edited by Sethos1988

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22 minutes ago, timest said:

Open the program and update through there.

No update available.

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The mods must be really enjoying this thread.

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I am on previous SF build 5.0.2019.0116, and this is working for me

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Posted (edited)
3 minutes ago, Sethos1988 said:

Which wasn't my question, nor was it aimed at you.

My sincere apologies for trying to help you. It won't happen again.

Edited by Nyxx

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Update not coming through for me still on 5.0.2019.0410 with cloud structures not working.

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Cant' see anything on the REX SF forum about release of an update.

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30 minutes ago, timest said:

Open the program and update through there.

What is the latest build number?

I'm at .0520 and when I try to update, it says current.

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29 minutes ago, Nyxx said:

Not showing an update Tim. 0410

I agree with David here...

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