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TimothyNathan

Latest Version GTN:failed version (resolved)

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I upgraded to the latest version and it said I needed to install the Garmin trainer.

I have done all that and I now see GTN: failed version in the plugins menu structure.

I have done the whole installation, including reinstalling the Garmin trainers, several times and get the same result.

What should I do?

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14 minutes ago, TimothyNathan said:

including reinstalling the Garmin trainers,

Hi,

Which Garmin trainer are you installing from? Which Garmin trainer version?

Can you please post the content of the RXP log files?


Jean-Luc | reality-xp.com
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The trainer installed is the one that RXP automatically installs.

Is this the log you mean:

19/08/12 13:47:41.794 03124 -    ] # win.xpl version 2.5.19.1
19/08/12 13:47:41.794 03124 INFO ] 
 

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Is this the only 'rxp' log file there is? You might want to review the User's Manual for file/path.


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The only other one I can find reads

19/08/12 15:09:41.168 37444 -    ] # rxpGtnSim64.dll version 2.5.17.0
19/08/12 15:09:41.168 37444 INFO ] 

Does that help?

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2 hours ago, TimothyNathan said:

19/08/12 13:47:41.794 03124 -    ] # win.xpl version 2.5.19.1

 

1 minute ago, TimothyNathan said:

19/08/12 15:09:41.168 37444 -    ] # rxpGtnSim64.dll version 2.5.17.0

The RXP software installation didn't complete properly because the shared component "rxpGtnSim64.dll" is not the matching version to the XPL plugin.

Are you sure you've reinstalled running the RXP software installer and you've not manually copied files around between computers? Can you confirm the installer didn't report any 'locked' file?


Jean-Luc | reality-xp.com
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I have loaded the update and run it.  It loaded and ran the Garmin installer.  All the processes said that they have completed correctly.  I have done it strictly by the instructions several times (such that I had to ask the e-commerce server to revalidate my revalidation.)

I have not copied anything or done anything other than do what the the installer said.

What should I do now?

 

Sorry, I missed the other question.  No, no locked files

 

Edited by RXP

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The only odd thing that did happen, come to think of it, is that the Brunner yoke complained about a missing dll and I reinstalled that software, so maybe you have an incompatibility with Brunner?

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I have just run the install again and it did come up with an unreadable dll, I said retry and it appeared to work, so it looks like a glitch in the setup file.

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Or it might be a glitch with Windows Defender or any other 3rd party AV program as seen lately.

So is everything working ok now?


Jean-Luc | reality-xp.com
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Well, good news and bad news.

I did a reinstall by reverting to the previous version and doing an upgrade (the only way I could get it to install) and it worked as a plug-in but the GTN was blank.

So I reinstalled the Garmin Trainer and it now says this when started standalone.

As you can see, the NVidia graphics card has drivers from April, so that cannot be the problem

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