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PC aviator no response after weeks of attempts

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15 hours ago, howevr said:

Thanks. Done and dusted. Though I wonder why you got an email? Are you perhaps chipping in on our behalf? If yes, then Thanks.

 

Cheers,

The e-mail was a response to an inquiry I made specifically about the Lear.

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
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9 hours ago, w6kd said:

The e-mail was a response to an inquiry I made specifically about the Lear.

OK. I feel for the OP. We both got a response to our questions within hours. I was fully expecting to wait a few days. Somethings out of wack with their support..

 

Cheers

 

howevr

  • 3 weeks later...
On 10/10/2019 at 1:29 PM, TurboKen said:

I have bought many titles from PC aviator and NEVER had any problems, Robert has always emailed back quickly with any questions I have had about product or download links. I would not hesitate to buy from them again.

Similar experience here and I have been buying from them for years. As a matter of fact, I had a problem with a download link for a purchase I made from them this morning and had a reply from Robert resolving the issue within about 2 hours and I’m sure this reply would have been even faster if it wasn’t for the time difference between here and the USA!
 

Bill

  • 8 months later...

It appears nothing has changed.  Until reading this forum I had no idea that I ordered from a defunct website.

I have an order # from the .com.au site but no tracking #.

Opened the .com site, none of my orders are there.

What do I do now?  My order is being sent to a post office are we are permanent travelers.  Without a tracking # I have no way of knowing where the parcel is.

Have sent email to crew@pcaviator just now

Dean from PC Aviator has just called me and the issue has been resolved.

Thanks Dean

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