Active Sky XP :waiting for Simulator

[Flightsimmer_Schwarzwald 0]

Yeah, so i just bought Active Sky XP and ive tried to run it. I open it and it closes after a few seconds, but im in my Sim. I really dont know what to do.. There are no other Threads about that. Tried to login into the Hifi site, email invalid... 40 Euros into the bin. Bought it from Aerosoft btw..

[sunnydaze 4]

Have you set the path for x-plane?  Start Active sky xp / top left icon (OPTIONS) / General settings / Simulator instalation folder / in the dark part of the screen it should say the path to your xp install  (ie   E:\X-Plane 11)  or where ever yours is located.

[bbking 80]

Hi there,

 

Did you also install ASXP Connect Plugin.

It is in the user guide number 2 page 6.

[Flightsimmer_Schwarzwald 0]

Thank you guys for the Replies! Yes, its doing it automatically. I even tried Xpuipc.... Ill send in the Logs:D

 

08:46:21:0680-Adjusted windows firewall rule (AS_PIPE_PORT) for ambient control at port: 445
08:46:21:0783-Adjusted windows firewall rule (AS_RADAR_PORT) for radar functionality at port: 19284
08:46:21:0873-Adjusted windows firewall rule (AS_HTTP_PORT) for web server functionality at port: 19285
08:46:21:0888-HostName: DESKTOP-U7PM281
08:46:21:0905-AppPath = D:\Steam\steamapps\common\X-Plane 11\ASXP
08:46:21:0912-AppDataPath = C:\Users\felix\AppData\Roaming\HiFi\AS_XPL\
08:46:21:0923-XPLPath = D:\Steam\steamapps\common\X-Plane 11
08:46:21:0945-XPLFlightPlansPath = D:\Steam\steamapps\common\X-Plane 11\Output\FMS Plans
08:46:21:0954-Application timestamp: 29.08.2019 14:09:36
08:46:21:0966-Existing plugin found with timestamp: 29.08.2019 14:09:30
08:46:21:0974-Verifying Active Sky for XPlane License
08:46:25:0961-ETS = November 15, 2018
08:46:25:0976-ETLDS = Donnerstag, 15. November 2018
08:46:25:0994-LAFS = 2019-09-14 08:38:38Z
08:46:26:0002-LALDS = Samstag, 14. September 2019
08:46:26:0009-Privacy Policy effective Donnerstag, 15. November 2018 has previously been accepted on Samstag, 14. September 2019
08:46:27:0454-Login success.
08:46:27:0500-Application Version: 1.0.7180.29077
08:46:28:0260-Update Check: Current Version = 1.0.7180.29077 / Latest Official Version = 1.0.7045.31434
08:46:28:0503-Active depiction mode: Through metar.rwx and winds.rwx
08:46:28:0549-XPLConnect found and initialized
08:46:30:0270-Map image provider initialized!
08:46:30:0425-Downloading Weather stations data
08:46:30:0502-Navigraph AIRAC Cycle read: 1601
08:46:30:0590-Scanning servers for best performance...
08:46:30:0921-Airport station list initialized!
08:46:30:0979-http://cirrus.hifitechinc.com/ = 99999ms
08:46:31:0105-http://stratus.hifitechinc.com/ = 99999ms
08:46:31:0257-http://nimbus.hifitechinc.com/ = 99999ms
08:46:31:0409-http://lacunosus.hifitechinc.com/ = 99999ms
08:46:31:0552-http://perlucidus.hifitechinc.com/ = 99999ms
08:46:31:0561-Best server: http://cirrus.hifitechinc.com/ - 49999ms
08:46:31:0691-Download failed, retrying, attempt #2
08:46:36:0700-Scanning servers for best performance...
08:46:36:0850-http://cirrus.hifitechinc.com/ = 99999ms
08:46:36:0858-This server previously resulted in download failure and will not be used over the next hour...
08:46:37:0005-http://stratus.hifitechinc.com/ = 99999ms
08:46:37:0169-http://nimbus.hifitechinc.com/ = 99999ms
08:46:37:0329-http://lacunosus.hifitechinc.com/ = 99999ms
08:46:37:0476-http://perlucidus.hifitechinc.com/ = 99999ms
08:46:37:0494-Best server: http://stratus.hifitechinc.com/ - 49999ms
08:46:37:0575-Download failed, retrying, attempt #3
08:46:42:0592-Scanning servers for best performance...
08:46:42:0740-http://cirrus.hifitechinc.com/ = 99999ms
08:46:42:0871-http://stratus.hifitechinc.com/ = 99999ms
08:46:42:0889-This server previously resulted in download failure and will not be used over the next hour...
08:46:43:0050-http://nimbus.hifitechinc.com/ = 99999ms
08:46:43:0181-http://lacunosus.hifitechinc.com/ = 99999ms
08:46:43:0324-http://perlucidus.hifitechinc.com/ = 99999ms
08:46:43:0333-Best server: http://cirrus.hifitechinc.com/ - 49999ms
08:46:43:0418-Download failed, retrying, attempt #4
08:46:48:0435-Scanning servers for best performance...
08:46:48:0647-http://cirrus.hifitechinc.com/ = 99999ms
08:46:48:0656-This server previously resulted in download failure and will not be used over the next hour...
08:46:48:0806-http://stratus.hifitechinc.com/ = 99999ms
08:46:48:0946-http://nimbus.hifitechinc.com/ = 99999ms
08:46:49:0092-http://lacunosus.hifitechinc.com/ = 99999ms
08:46:49:0256-http://perlucidus.hifitechinc.com/ = 99999ms
08:46:49:0273-Best server: http://stratus.hifitechinc.com/ - 49999ms
08:46:49:0746-Download failed, retrying, attempt #5
08:46:54:0760-Scanning servers for best performance...
08:46:54:0907-http://cirrus.hifitechinc.com/ = 99999ms
08:46:55:0076-http://stratus.hifitechinc.com/ = 99999ms
08:46:55:0086-This server previously resulted in download failure and will not be used over the next hour...
08:46:55:0237-http://nimbus.hifitechinc.com/ = 99999ms
08:46:55:0393-http://lacunosus.hifitechinc.com/ = 99999ms
08:46:55:0538-http://perlucidus.hifitechinc.com/ = 99999ms
08:46:55:0547-Best server: http://cirrus.hifitechinc.com/ - 49999ms
08:46:55:0631-Download failed, retrying, attempt #6
08:47:00:0642-Scanning servers for best performance...
08:47:00:0786-http://cirrus.hifitechinc.com/ = 99999ms
08:47:00:0802-This server previously resulted in download failure and will not be used over the next hour...
08:47:00:0944-http://stratus.hifitechinc.com/ = 99999ms
08:47:01:0109-http://nimbus.hifitechinc.com/ = 99999ms
08:47:01:0308-http://lacunosus.hifitechinc.com/ = 99999ms
08:47:01:0450-http://perlucidus.hifitechinc.com/ = 99999ms
08:47:01:0462-Best server: http://stratus.hifitechinc.com/ - 49999ms
08:47:01:0552-Weather stations data Download failure
08:47:01:0571-DownloadStations.dat file not found and/or download failed. Weather stations data will not be loaded!
08:47:01:0580-A fatal error occured. Active Sky cannot function properly and will shut down
08:47:01:0592-Weather station list initialized!
08:47:01:0660-Loading previously loaded weather...
08:47:01:0671-LastDownloaded.Wx not found
08:47:04:0288-ASMapImage file in use while copying blank image on exit
 

[Sethos 4,299]

Try opening a command prompt in Windows and trace route those servers, see where it dies.

tracert nimbus.hifitechinc.com

for example, that'll give you a full route of where the signal goes. Then you can perhaps tell if it dies out locally, i.e a firewall / hardware issue at your place. Maybe the signal doesn't carry beyond your local area / ISP, maybe it's further down the line. Gives you a clear indicator of where the problem lies. Because right now, all the servers are not responding so they are all being blocked / route is inaccessible somewhere.

[Flightsimmer_Schwarzwald 0]

Could you explain that to me in Human- non tech understander:D. So i need to go into CMD but what do i need to type and for what do i have to look out? How could i eventually fix it?

Edited September 15, 2019 by Flightsimmer_Schwarzwald

[Flightsimmer_Schwarzwald 0]

The bad thing is i cant send a media. I uploaded it here https://prnt.sc/p6guzb . The "Zeitüberschreitung der anforderung" means request timed out in english. What would be the fix? Did they ban my IP in some way or something?

Thank you very much!

[Flightsimmer_Schwarzwald 0]

Would it work if i try disabling my firewall? Even tho everything is unblocked?

Edited September 15, 2019 by Flightsimmer_Schwarzwald

[Sethos 4,299]

No, unfortunately. You can basically see from the top, the 192.168.0.1, that's your local equipment. Then it reaches your ISP, unitymediagroup, then continues out to the internet through their backbones and then it dies. That tells you it's your internet service provider / their affiliates that are having problems. At this point you can do one of two things; Try using an alternate DNS server, which is basically the server responsible for resolving website names into IP addresses. Using a different DNS server can possibly make it look up different servers and choose a new route that actually works.

Personally I recommend Cloudflare's: https://blog.cloudflare.com/announcing-1111/

And here's a tutorial to set it up, it's fairly easy and easy to undo: https://www.windowscentral.com/how-configure-cloudflare-dns-1111-service-windows-10-and-router (Scroll to the bottom, on how to set it up on Windows 10. Don't need to do it on router level).

Open a CMD prompt again and type in ipconfig /flushdns and afterwards ipconfig /renew once done, to make sure it uses the new DNS.

The other thing, if that fails, you really need to call up / contact your ISP, because this issue is outside of your home.

Edited September 15, 2019 by Sethos

[Flightsimmer_Schwarzwald 0]

14 minutes ago, Sethos said:

to

Could i try using active sky with my neightbours internet?

[Sethos 4,299]

3 minutes ago, Flightsimmer_Schwarzwald said:

Could i try using active sky with my neightbours internet?

Sure, it's worth a shot. Unless he / she has the same internet provider, you might run into the same issue.

[HUSSAR 262]

Hello,
 

Your IP is not banned, it appears that your firewall or antivirus software is blocking access to the weather servers.

We would be happy to assist you, please log onto the HiFi support portal (http://support.hifitechinc.com) and log a support ticket, be sure to copy the URL from this forum post and include it in the ticket request. Please include most recent session logs, with Active Sky (only) running press the "Logs" button and save the AS_Log_Export.txt and attach to your ticket request.

Logs can also be found in C:\Users\felix\AppData\Roaming\HiFi\AS_XPL\

Thank you.

Edited September 15, 2019 by HUSSAR