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Axel66

registration code

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Hello.

 

How long does it take to get a registration code? Two weeks ago I paid for an upgrade from Version 6 to 7 and in the meantime I sent three mails. No answer and no registraion code yet. Bad customer service is one thing, not to deliver what customers paid for is another thing.

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there has been confusion over recent times as to how & whom to contact re purchases in the first instance & for follow up...... others may be more informed & able to better help but have you tried https://rcsimulations.co.uk/ who i "believe" have been an integral part of voxatc sales for many a year.


for now, cheers

john martin

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Thank you for your answer. I sent an email to rcsimulations two days ago but no answer yet. I will let you know if there should be something new.

Edited by Axel66

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i guess you can (have) check if your payment has been debited to your card or whichever & who that payee may be ?


for now, cheers

john martin

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rcsimulations website mentioned on website http://www.rcsimulations.com/ isn't working at all.  I am going test out the demo today but wondering if I have to buy it - what is the procedure.  Why do devs make it hard

 

 

Edited by Skywolf

FSBetaTesters2.png

So many addons; So little time to play with them all.

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19 minutes ago, Skywolf said:

rcsimulations website mentioned on website http://www.rcsimulations.com/ isn't working at all.  I am going test out the demo today but wondering if I have to buy it - what is the procedure.  Why do devs make it hard

 

 

https://www.facebook.com/rcsimulations/

Shop is not up and running, but the email is live for questions, serial numbers, etc. Try here to see if the old shopping site is still active:

https://rcsimulations.co.uk/

Edited by jabloomf1230

Jay Bloomfield

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5 minutes ago, jabloomf1230 said:

https://www.facebook.com/rcsimulations/

Shop is not up and running, but the email is live for questions, serial numbers, etc. Try here to see if the old shopping site is still active:

https://rcsimulations.co.uk/

Thanks - if I do buy the license - Do I just go on voxatc site at https://voxatc.com/Home.aspx/Register

What really happens once I get to enter my name and email on there - does it take me to paypal page? etc


FSBetaTesters2.png

So many addons; So little time to play with them all.

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1 hour ago, Skywolf said:

Do I just go on voxatc site at https://voxatc.com/Home.aspx/Register

18 months ago for my Vox 7 purchase, yes.

then a PayPal non-member credit card transaction followed by an email from info@voxatc.com with the registration code (within the day)

Paypal details of seller were........ Internal Workings at sales@voxatc.com.

all smooth as ... THEN !

Edited by vadriver

for now, cheers

john martin

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Finally I got my money back but it was really strange. I bought it from Vox ATC, then I contacted RC Simulation (because VOX ATC customer service is the worst I have ever seen) and obviously RC Simulations solved the problem because I got a refund from Internal Workings. Why are there three companies working on the same thing?

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12 hours ago, Axel66 said:

Finally I got my money back

i was hoping to hear you had a registration code ..... but your call obviously (or was it ?)

voxatc is one "leading" addon in my opinion but i can understand why many shy away because of the lack of support etc. for what are / seem to be "minor and / or explainable nuances".

it seems further sales are unlikely given your experience.


for now, cheers

john martin

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I ordered the VoxATC program again (because the program itself is great from my point of view), but I did it via RC Simulations. The process went very smoothly and I got my registration within 24 hours. They did a great job.

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It's good to hear that it's still available for purchase. I'm hanging on  for dear life to VOXATC until MSFS is released, with the hope that MS produces AI and ATC of equivalent quality to VOXATC. Nothing else comes close.

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Jay Bloomfield

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On 11/30/2019 at 10:06 AM, jabloomf1230 said:

MS produces AI and ATC of equivalent quality to VOXATC

& if they don't, i won't no matter what else ...... even if i'm still using W764 compatibles and self supporting.

Edited by vadriver

for now, cheers

john martin

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