Main panel not open (v.1.1)

[Sergey Kovalenko 0]

Hello, i updated FS2Crew from v.1 to v.1.1, after it main panel fs2crew not  open in sim. Reinstall v.1.0, too not open. FS2Crew for 747 working fine!

If i open via INSTRUMENT PANEL, mail panel is black! 

Prepar3D v.4.5 latest version

[byork 2,258]

Send me a Support Ticket via: www.fs2crew.com

Include your Order #.

Cheers,

 

[Sergey Kovalenko 0]

1 hour ago, byork said:

Send me a Support Ticket via: www.fs2crew.com

Include your Order #.

Cheers,

 

Send to you ticker!

[TexasGary 47]

Hey Bryan, I am having the same problem.  I submitted a ticket (Ticket ID: S32-PZR-W8EW). Hoping for a quick easy fix.

Thanks.

 

[byork 2,258]

A black rectangle means the FS2Crew gauge didn't load. Maybe your antivirus nuked our gauge file?

Please do this:

1. Uninstall the PMDG 737u.
2. Manually delete the PMDG 737 U folder in Simbobjects folder.
3. Re-install the PMDG 737u.
4. Re-install FS2Crew 737NGXu.

Ensure your anti virus is "excluding" the P3D folder.
 

[TexasGary 47]

That fixed it.  Bryan, thanks for the VERY quick reply. Awesome support.

[byork 2,258]

No problem 🙂

[Sergey Kovalenko 0]

On 12/23/2019 at 2:53 AM, byork said:

A black rectangle means the FS2Crew gauge didn't load. Maybe your antivirus nuked our gauge file?

Please do this:

1. Uninstall the PMDG 737u.
2. Manually delete the PMDG 737 U folder in Simbobjects folder.
3. Re-install the PMDG 737u.
4. Re-install FS2Crew 737NGXu.

Ensure your anti virus is "excluding" the P3D folder.
 

Hello! After update NGXu for latest version ...0046, Main panel FS2Crew  black again! PC without anti virus prog. 

After each update I will need to reinstall the model and fs2crew????

[byork 2,258]

That didn't happen to me.

Are you running any other programs that might modify the PMDG's panel.cfg file?

 

[Sergey Kovalenko 0]

On 12/29/2019 at 1:12 AM, byork said:

That didn't happen to me.

Are you running any other programs that might modify the PMDG's panel.cfg file?

 

FCU installer from FSCaptain

[byork 2,258]

Just now, Sergey Kovalenko said:

FCU installer from FSCaptain

I'm afraid to ask what that is, but I suspect that's somehow messing up the panel.cfg file.