Cannot Update Version2.5.22 (resolved)

[Zentiger 1]

This is an issue related to my lack of knowledge. 

I have extracted all the file s for the latest XP GTN update- but the update does not show and I continue to get notices to update. I guess I don't know where to or how to add the update, I have the Reality on my C drive but the Plug ins, etc for X-plane on my D drive. I have not had any issues. I also have no clus how to enact automatic updates with RSS.

 

On my C Drive I have rxpGTN-XPL and both the GTN 650 and 750 .exe file for version 2.5.22.

On my D Drive, where I keep XPlane and data files, I have Reality in the Plugins file under Resources.Do I need to open them in a special way? Could it be my Virus Protection?

 

 

 

 

 

[RXP 2,338]

Hi,

You might want to review this:

 

[Tony Gard 1]

I have to reinstall my reality xp gtn 750 i have proof o purchase.

Can someone please tell me how to reinstall it

tony gard

 

[admin] moved message to a relevant thread, highjacking another thread won't help much otherwise. Please read the FAQ, it is there for a reason:

How do I reinstall my software
http://reality-xp.com/store/faq.html

Edited January 27, 2020 by RXP

[diditester 3]

Hallo Support,

 

i have the same problem. I can download the rxpGTN-XPL-Setup.exe and Install it x times but in xplane, when I check it i get a software update Box: you have 2.5.21.1. I have paid for it so don' t waste my time with such a s*****

regards

 

[RXP 2,338]

7 minutes ago, diditester said:

you have 2.5.21.1

Hi,

The latest version is now 2.5.22.2 (just posted a few minutes ago).

What is the issue exactly? Can you please detail exactly what you're doing and what you're expecting?

[diditester 3]

Hi,

in Xplane I get a message for this update 2.5.22.2 and wether i want to update, when i click yes a download starts. Now I get a zip file an than i shall reinstall, but i want only update, After unzip and start rxpGTN-750-XPL.exe than i get a box with ... could not be validated because the order has exceeded its activation limit.... bla bla...

I expecting an easy update routine like other producers deliver it

regards

[RXP 2,338]

Ok so you've managed to download the .zip which includes both e-commerce enabled installers, and you've just reach an activation limit. Please visit the aforementioned RXP Store FAQ about the activation.

As for the update process, I understand it is cumbersome and we're evaluating different options at this stage. 

[diditester 3]

Hi,

Ok, after key reactivation and 2 times update reinstallation i am now up to date.

An easy update process would be nice.

regards