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zandera

Invalid licence, contact vendor (resolved)

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Hi,

i have purchased the GTN650 and GTN750 for PD3V4.

After i have installed GTN with E-commerc software, i tried to use GTN 650 and GTN750.

Unfortunely only one of GTN startup with the message : Invalid licence...

So i have tried all recommendations that i found it in this forum

Reinstall after check that:

- "C\realityX" folder with .lic inside (gtn650/750) OK

- I put licence in folder "C:\Users\ADMIN\Documents\Reality XP"

- .lic in all folder indicate in this topics https://www.avsim.com/forums/topic/550479-invalid-licence-no-650-resolved/?tab=comments#comment-3974380,

- Reactivate via Flght1 licence and reinstall via ecommerce after cleanup.

 

Have you got others procedures to fix my problem ?

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1 hour ago, zandera said:

Unfortunely only one of GTN startup with the message : Invalid licence...

Hi,

Can you please let me know what the full message is?

Edited by RXP

Jean-Luc | reality-xp.com
This message from Reality XP is protected by a disclaimer: reality-xp.com/aboutrealityxp/email.html

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Ok, but once booted, you should have a MSG flashing after a short while. What does it say?


Jean-Luc | reality-xp.com
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Hi,

Sorry for the delay's response ( a little busy at work 😅)

 

I don't have message flashing.

Only his screen after the invalide screen message:

2.png

 

3.png

Edited by zandera

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You might want to press the 'CONTINUE' buttons until reaching the main GTN screen and explore the GTN features until a MSG flashes then?

 

Edited by RXP

Jean-Luc | reality-xp.com
This message from Reality XP is protected by a disclaimer: reality-xp.com/aboutrealityxp/email.html

Let your voice be heard and help us make a difference for you: Vote !
Open up communications with Reality-XP (Microsoft Flight Simulator Forums)

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Ok, here are messages:

 

Annotation-20ii.png

 

and after 10 mins...

Annotation-2020-03-14-120038.png

Edited by zandera

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Hi,

It is not an installation problem but like the message is saying instead: "license locked"

We'll continue this discussion via PM instead.


Jean-Luc | reality-xp.com
This message from Reality XP is protected by a disclaimer: reality-xp.com/aboutrealityxp/email.html

Let your voice be heard and help us make a difference for you: Vote !
Open up communications with Reality-XP (Microsoft Flight Simulator Forums)

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Hello, l have same problem with  same messages.  I am unable to down load fresh copie as get message virus and windows deletes it ...

I

I have the licenses key but not sure where to put it.

percy

sailday62@msn.com

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Hi,

I also have the same issue, with the above messege.

I tried moving back " RealityXP " folder with the lic key to "C:"  but it didn't work.

Thanks.

Edited by MikeKilo
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