Sky Force 3D not showing images

[Wanthuyr Filho 83]

Just opened the app to change some textures and nothing is showing up, it's just blank.

Anyone knows what causes this?

Thanks.

[doublebubble 20]

Had the exact same problem, opened a ticket with REX, complete uninstall and reinstall, redownloaded latest version. 0228 and all's well, weird how things just happen, don't forget to restore your textures first, good luck.

Cheers Rod.

[Nemo 1,305]

42 minutes ago, doublebubble said:

Had the exact same problem, opened a ticket with REX, complete uninstall and reinstall, redownloaded latest version. 0228 and all's well, weird how things just happen, don't forget to restore your textures first, good luck.

Cheers Rod.

I had to do the same recently.

[Wanthuyr Filho 83]

Aww, really?! I reinstalled it VERY recently due to the new version that was launched! It worked fine after the installation of the new version, and now, some days later, it's just bad. There must be something causing this.

[Nemo 1,305]

3 minutes ago, Wanthuyr Filho said:

Aww, really?! I reinstalled it VERY recently due to the new version that was launched! It worked fine after the installation of the new version, and now, some days later, it's just bad. There must be something causing this.

It happened to me two weeks before the update was available.

[doublebubble 20]

5 minutes ago, Wanthuyr Filho said:

Aww, really?! I reinstalled it VERY recently due to the new version that was launched! It worked fine after the installation of the new version, and now, some days later, it's just bad. There must be something causing this.

There's obviously something wrong, new version seems to age's to load and it's not saving my airports, just tried it now, it's definitely annoying.

[flotmangooner 8]

Now got the same issue.

Has anyone actually had a reply back from the support guys at REX because they have never replied to support tickets i have logged - really poor 

 

[timest 472]

7 hours ago, flotmangooner said:

Now got the same issue.

Has anyone actually had a reply back from the support guys at REX because they have never replied to support tickets i have logged - really poor 

 

When and where were these tickets logged? Keep in mind it's Easter weekend and our support is out until tomorrow.

Since moving our servers a couple weeks ago things have been running fine, but we are seeing very high demand right now, so it's probably related to that.

[CFIJose 5,485]

1 hour ago, timest said:

When and where were these tickets logged? Keep in mind it's Easter weekend and our support is out until tomorrow.

Since moving our servers a couple weeks ago things have been running fine, but we are seeing very high demand right now, so it's probably related to that.

Hi Tim,

Can you PLEASE give us an update on P3D v5 support?

Thanks a million.

Jose

[flotmangooner 8]

1 hour ago, timest said:

When and where were these tickets logged? Keep in mind it's Easter weekend and our support is out until tomorrow.

Since moving our servers a couple weeks ago things have been running fine, but we are seeing very high demand right now, so it's probably related to that.

Through the REX support website - latest was 28th March. 

I received the following email :

This email is to inform you that your REX customer support ticket has been generated per your request. One of our specialists will be contacting you via email within 24 hours.

If you have any questions feel free to contact us at: support@rexgamestudios.com
 

Not heard anything even though I sent REX an email chasing a reply. 

Can you advise why the Sky Force 3D program is not showing the theme images? 

[Wanthuyr Filho 83]

Well, guess what, same issue again today.

[speedyTC 194]

Same^^.

Uninstall / re-install isn't really a solution. Hopefully REX can solve this soon.

[Wanthuyr Filho 83]

And then one more time. Images are blank, can't select clouds (and skies, etc) based on their appearance because I can't see how they look like. Any known cause (and solution) for this???