P3DV5: "DGXI error device hung" with an RTX 2080Ti (?)

[FreeBird(Josh) 314]

I get this error but also can fly for hrs and not get it. I have tried all different scenarios and settings and still cant find what causes it. Settings in most cases wont fix it. I think it is some bad code in P3D that needs to be looked at and 3rd party sceneries like ORBX with issues even with there V5 compatible sceneries  . I will just have to live with the crashes for now as v4.5 don't cut it for me anymore. I still have V4.5 installed just in case it gets really bad.

[Yogipriester 11]

Since I installed Nvidias latest "Studio Driver" this error did not happen again and I did many flights with the sim the last days. Even I increased all my graphic settings again, used GSX2 a lot and touch wood, the sim behaved.

Seems that this error is caused by the latest Nvidia drivers - at least for me.

 

[David Roch 1,980]

For now the only fix for me is to revert to 2048x2048 texture.
But I am not satisfied with it.
I will try older and "Studio" drivers 😉 .

[cyyzrwy24 123]

Out of blue I've got my first while changing  some settings back and fort.....FYI vRam was at 2.5Gb, whatever that has anything to do...or not. But because of  to many "complaints"  here I abused V5 to the max...and I haven't reproduced any (doesn't mean won't happen either). Only ( and now big difference) with ASP, disabling TS vRam drops significantly...and for me that wasn't the case before. What will happen with real AC remains to be tested.....  And now since I can see real weather and clouds looks more realistic. I guess it's taste. TS gives endless haze...nice but overkill...

[PurdueKev 159]

3 hours ago, Yogipriester said:

Since I installed Nvidias latest "Studio Driver" this error did not happen again and I did many flights with the sim the last days. Even I increased all my graphic settings again, used GSX2 a lot and touch wood, the sim behaved.

Seems that this error is caused by the latest Nvidia drivers - at least for me.

 

I switched to the Studio drivers, but still getting the crash. And my card has 12GB of VRAM, so...

I haven't found the issue - no real pattern to the crashes. It isn't just the Dynamic Texture Streaming setting, because I can get them with and without that checked.

Unfortunately, when you post over at Prepar3D forum, some "helpful" regulars (not L-M staff) there always chime in with the same recycled troubleshooting steps (as if most of us using this are newbies and haven't been through multiple versions of P3D).  It's as if all they have to do is sit on the forum there and wait to post the same useless advice over and over.  I am only really interested in engaging there when L-M staff are involved, so I know the info is getting to their team.

[PurdueKev 159]

8 hours ago, JoeFackel said:

It's not "crashing", its telling you that your settings are too high even for your 2080Ti and stops.

Rename your prepar3d.cfg and let a new one build, turn up your settings until your reaching the limit (stay under 9GB @ W10 1909 or 10GB @W10 2004) 

 

4 hours ago, TurboKen said:

My guess is your settings are too high. I have only had V5 give me that error once. And that's when I had every single option turned on AND 4096 textures. Drop your textures down to 2048 or 1024 I bet the problem goes away. 

Sorry, but no.  My system specs are listed below.  Almost none of my sliders are past mid-way - don't have anywhere close to max. This isn't some "turn your sliders down" issue - and available user-adjustable sliders should not crash a program when you have the hardware many of us have.  I could accept this if we saw stuttering and low fps (that would suggest we have overdone the settings), but not a driver error. The coding should be more robust than that.

Edited May 8, 2020 by PurdueKev

[G-RFRY 1,708]

P3D can create a report you should do this and go to the LM support site and let them have a look, if they see something that's causing a problem they will spot it strait away. 

[TurboKen 221]

7 minutes ago, PurdueKev said:

 

Sorry, but no.  My system specs are listed below.  Almost none of my sliders are past mid-way - don't have anywhere close to max. This isn't some "turn your sliders down" issue - and available user-adjustable sliders should not crash a program when you have the hardware many of us have.  I could accept this if we saw stuttering and low fps (that would suggest we have overdone the settings), but not a driver error. The coding should be more robust than that.

I would upgrade your video card then, you only have a titan. LOL just kidding man.. I don't know I'm sorry I cant help. Maybe the next hotfix will do something for the crashes people are reporting. I'm just not getting them.

[PurdueKev 159]

14 minutes ago, TurboKen said:

I would upgrade your video card then, you only have a titan. LOL just kidding man.. I don't know I'm sorry I cant help. Maybe the next hotfix will do something for the crashes people are reporting. I'm just not getting them.

LOL - if VRAM is my problem then everyone is screwed.  😃  Yeah, this one is weird because not everyone is getting them, and it is not totally clear what the common thread is.  I know I seem to be able to fly around to my heart's content with the F-22 after the hotfix (before the hotfix, just the ATC window open would cause the crash - but that is gone), but use anything that has popup windows or what-not and I start seeing issues.  But for others it is with default aircraft.  A lot of us have already backed way off on the sliders and still see issues.

It is a shame because the sim is really impressive when it doesn't crash.  I was having a blast last night buzzing FSDreamteam KIAH in the F-22 at low level over-and-over and marveling how smooth everything was.  I am hoping the fix does not walk back these performance improvements.

Also frustrated because in order to troubleshoot this, it take users collecting log files and submitting them running with different settings, add-ons turned on and off, etc...  It may sound bad, but I don't have the time to test and troubleshoot - I expect the software to be reasonably stable out-of-the-box.  The other sim-that-shall-remain-nameless (no not that one - the other one, LOL) does have more built-in mechanisms for users to report bugs quickly during beta (let's be honest - this IS an open beta), that I wish P3D had.

I am still spending most of my time on v4.5 until this all gets sorted - which is sort of like going from a Ferrari back to a Honda Civic.

Edited May 8, 2020 by PurdueKev

[PurdueKev 159]

18 minutes ago, G-RFRY said:

P3D can create a report you should do this and go to the LM support site and let them have a look, if they see something that's causing a problem they will spot it strait away. 

Is there somewhere in the L-M documentation on how to do that?  I am happy to create a log file and submit it, but the standard reporting from the Windows Event Manager seems not all that helpful.

Edited May 8, 2020 by PurdueKev

[JoeFackel 760]

54 minutes ago, PurdueKev said:

This isn't some "turn your sliders down" issue - and available user-adjustable sliders should not crash a program when you have the hardware many of us have.

Its not the sliders. Its enough when you run 4K with high AA setting and high texture size your VRAM is full after a blink of your eye. 

[PurdueKev 159]

4 minutes ago, JoeFackel said:

Its not the sliders. Its enough when you run 4K with high AA setting and high texture size your VRAM is full after a blink of your eye. 

Not running 4K. No SSAA. Medium texture size.

[JoeFackel 760]

Sure? Show your "DISPLAY" setting window when possible.

Guess you have at least WQHD to fit your monitor.


 

[fluffyflops 1,848]

i just got a dxgi error from simply rightclicking on the screen and then left clicking too quickly.  sitting in the pmdg 747 at the default start airport. 

Its a bug.  dont be fooled by people itching to be LM contractors with their graphs and charts.  Its a bug where is badly coded.

We had a similar thing years back in fs2004 called uiautomationcore.dll.  

OOMS due to graphics card VRAM limitations are one thing, but this dxgi error is a bug.  In v4 they got away with telling you it was "your system" because v4 had hardly any bugs if any.  Now with v5 being full of them they cant really use that "its your system" get of jail card anymore.

my 10 cents.  

[Mochi 82]

Yes, its going to take some time for LM to fix the issues. So most people have found that reducing the settings, after trying every other workaround mentioned, gives them a few hours of dxgi-free flying. Its frustrating but people are just trying to make the best of it they can.