P3d won’t load just stuck

[Masonruss 0]

I recently bought the new p3d v5 and everything downloaded well but it’s just stuck on the loading screen for hours and won’t load 

thanks 

[Jude Bradley 659]

Try deleting the cfg files

http://www.prepar3d.com/frequently-asked-questions/

Often you might need to delete the following generated folders/files to have Prepar3D respect your changes. This will result in any add-ons being removed/disabled.

• %PROGRAMDATA%\Lockheed Martin\Prepar3D v4
• %LOCALAPPDATA%\Lockheed Martin\Prepar3D v4
• %APPDATA%\Lockheed Martin\Prepar3D v4

Verify the fix was successful by opening Prepar3D and selecting Options, Settings, and under Full Screen Settings you should see the correct graphics card listed under Display.

 

[Masonruss 0]

I’ve have tried these and as soon as I click p3d it’s just stuck on the prepar3d academic screen and has a blue loading circle 

[Micko 89]

Stuck at 5%?

 

[Masonruss 0]

There is no percent it just says that I’m missing direct x 12 features with my graphics card 

 

[jimcarrel 688]

that's your problem, directx 12 compatible graphics card is required, it's a minimum requirement that one cannot work around.

Edited April 28, 2020 by jimcarrel

[polosim 841]

Minimum requirements:

 

Graphics Card Video Memory	4 GB
Graphics Card Other:

DirectX 12 with feature level 12_0 or greater.-