RXP update not working? (resolved)

[jcallum 6]

I am keeping frequent prompts that my RXP GTN750 is not up to date. I download and run the update but I am not sure that it is actually updating to the latest version. It says that I have version 21 and that version 24 is available. After updating, when I run the GTN750, the version number on the opening screen is still version 21. And then I get another prompt to update, etc. etc.

Any idea what I am doing wrong?

John

[RXP 2,338]

Hi,

You've downloaded a .zip file from the update notification window. You still have to manually unzip then run the downloaded and unzipped installer though...

[jcallum 6]

1 minute ago, RXP said:

Hi,

You've downloaded a .zip file from the update notification window. You still have to manually unzip then run the downloaded and unzipped installer though...

Ok. I am not doing the unzip. Let me try again...

[jcallum 6]

42 minutes ago, RXP said:

Hi,

You've downloaded a .zip file from the update notification window. You still have to manually unzip then run the downloaded and unzipped installer though...

Yes that was the problem. It updated properly this time and also updated my trainer databases. Thanks again for the quick response.

John.