Prepar3D dont start

[Zulutime 2]

Hello,

today purchased and installed UGCX.

Start P3d and Crash after the UGCX Window.

See Picture:

https://ibb.co/vQPdDdj

- P3dV4 HF 2

- Win 10 64

????

Best regards

 

[Manuel82 147]

Hello,

Try sending us your UGCX.LOG file's content, it's located in:

C:\Users\<Your username>\AppData\Roaming\Ultimate Ground Crew X

Paste and post it here.

Manuel

[Zulutime 2]

Hello Manuel,

no Logfile in the Directory only the ini file.

Tried to install, uninstall and install but no change´s.

The dll.xml is in my opinion correct.

<?xml version="1.0" encoding="utf-8"?>
<SimBase.Document Type="AceXML" version="3,0" id="dll">
  <Descr>AceXML Document</Descr>
  <Filename>dll.xml</Filename>
  <Launch.Addon>
    <Name>FSX2BMAP_DLL64</Name>
    <Disabled>False</Disabled>
    <Path>FSX2BMAP_DLL64.dll</Path>
  </Launch.Addon>
  <Launch.Addon>
    <Name>PMDG_HUD_interface</Name>
    <Disabled>False</Disabled>
    <Path>PMDG\DLLs\PMDG_HUD_interface.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>CMeteoXml</Name>
    <Disabled>False</Disabled>
    <Path>.\CMeteoXml.dll</Path>
  </Launch.Addon>
  <Launch.Addon>
    <Name>RAASPRO</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>.\RAASPRO\RAASPRO.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>Carenavigraph</Name>
    <Disabled>False</Disabled>
    <Path>.\Carenavigraph.dll</Path>
  </Launch.Addon>
  <Launch.Addon>
      <Name>Ultimate Ground Crew X</Name>
      <Disabled>False</Disabled>
      <ManualLoad>False</ManualLoad>
      <Path>.\Ultimate Ground Crew X\UGCX64.dll</Path>
      <DllStartName>module_init</DllStartName>
      <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
</SimBase.Document>

Best Regards

 

[Manuel82 147]

12 minutes ago, Zulutime said:

no Logfile in the Directory only the ini file.

That's most likely because you uninstalled then installed.

Try doing this:

1- Make sure UGCX is installed

2- Run P3D and wait until it crashed after UGCX window appears

3- Inmediatly go to the directory:

C:\Users\<Your username>\AppData\Roaming\Ultimate Ground Crew X

4- Check if the UGCX.log exists, if so, send us the content. It should have appeared. This LOG file is deleted/reset everytime P3D starts.

Cheers,

Manuel

[Zulutime 2]

Hello Manuel,

thanks for answere. Now the Log file is created.

The last Lines:

D:\All\Install_D\FLY\Addon Scenery\Eigene\Flugzeuge\21-Driver\add-on.xml  
            Reading the ADD-ON.XML file, located in:
            D:\All\Install_D\FLY\Addon Scenery\Eigene\Flugzeuge\Carenado CT206H_Stationair\add-on.xml  
            Reading the ADD-ON.XML file, located in:
            D:\All\Install_D\FLY\Addon Scenery\Eigene\Flugzeuge\mjc8q400\add-on.xml  
            Reading the ADD-ON.XML file, located in:
            D:\All\Install_D\FLY\Addon Scenery\Eigene\Flugzeuge\RealAir Duke Turbine V2\add-on.xml  

The Problem is the Duke Turbine. I have delete the Entry and

UGCX runs now. Can you see what is the Problem with

the Duke?  See the add-on.xml: (The same xml for all Planes Outside the Simulator )

<SimBase.Document Type="AddOnXml" version="4,0" id="add-on">
    <AddOn.Name>RealAir Duke Turbine V2</AddOn.Name>
    <AddOn.Description>RealAir Duke Turbine V2</AddOn.Description>    
    <AddOn.Component>
        <Category>SimObjects</Category>
        <Path>D:\All\Install_D\FLY\Addon Scenery\Eigene\Flugzeuge</Path>
    </AddOn.Component>    
    <AddOn.Component>
        <Category>Effects</Category>
        <Path>Effects</Path>
    </AddOn.Component
</SimBase.Document>

 

Next Point is the Dash Q8:

Pushback Start´s, Truck drives but the Plane stand still and then

the Truck stand still too, Pushback end´s here. See Picture:

https://ibb.co/CK0R30Y

 

Other Point is the Truck self. The Truck is good for a small Plane

but not for a 787. OK, UGCX is new for me and I can probably

adjust it. But, UGCX does not recognize the plane and does not

automatically a suitable truck to Pushback ?

https://ibb.co/XWrH01W

In the curve the tow bar lose the connection to the aircraft.

Okay, this is only visually. Can this be improved?

https://ibb.co/4PQSQLb

Best regards

 

 

 

 

[byork 2,258]

1. UGCX doesn't auto select the tug (I think). Manuel will need to confirm.  You need to select the desired Tug in the aircraft profile.

2. Support for the Dash 8 is coming in the next version, which will be released very soon.  

I'll let Manuel answer the rest.

[Zulutime 2]

Another Point:

When i Calling the UGCX Menü

then the GSX Menü never comes again.

 

 

[byork 2,258]

I don't know about that one... a lot of our users use GSX and UGCX at the same time.

Maybe you have a hot-key conflict?

[Zulutime 2]

No, calling direct from the Addon Menü.

After a UGCX Menü calling GSX Menü comes not.

By different Airplanes and Airports.

[Manuel82 147]

Well that's weird....hmm...it shouldn't affect if you call one menu it's independent from the other....

[Manuel82 147]

Hey!, Zulutime,

8 hours ago, Zulutime said:

D:\All\Install_D\FLY\Addon Scenery\Eigene\Flugzeuge\RealAir Duke Turbine V2\add-on.xml  

Yes, there is a known issue with some non-scenery components add-on.xml files. We are testing v2 and there is a fix that catches the UGCX error so it doesn't crash P3Dv5, so you can keep the Duke Turbine component installed.

8 hours ago, Zulutime said:

Next Point is the Dash Q8:

Yes, as Bryan said, the Dash Q8 is now supported from v2, which is being tested.

8 hours ago, Zulutime said:

In the curve the tow bar lose the connection to the aircraft.

Okay, this is only visually. Can this be improved?

Yes, I noticed that too. I made a small fix so the towbar keeps joint to the wheel and tug. With the fix it doesn't loose connection. This has been a known issue since time ago, and from v2 has been tried to be addressed/solved.

8 hours ago, byork said:

1. UGCX doesn't auto select the tug (I think). Manuel will need to confirm.  You need to select the desired Tug in the aircraft profile.

Confirmed!, yes you need to select it in the aircraft profile window, so it remmembers its always that tug type.

Manuel

[Zulutime 2]

Hello,

thanks , äääh, v2 is your coming Update?

Best Regards

 

 

 

[Manuel82 147]

9 hours ago, Zulutime said:

thanks , äääh, v2 is your coming Update?

Yes