I bought Premium Deluxe but only Standard Installed

[thenikos 6]

hanhamreds: i bought it from the microsoft, so from my microsoft account. inside the game, up right. from there i logged out

[hanhamreds 592]

Marketplace tab now greyed out for me 

[regis9 3,999]

Tried logging in an out to no avail so,I’ll have to wait for the fix.  In an earlier thread about what four aircraft you are planning to fly first i noted four that are all premium deluxe content so i guess I’ll have to change my plans this morning 😁

[FlyBaby 659]

Hi All,

Be sure to select the premium version (from the drop down list) when the flight simulator screen appears in the store (once you have selected it).

For me, the store lists all 3 versions (in the drop down list), but the default was on the standard edition...I had to click in the box to the right to manually select the premium version to install.

 

 

 

[regis9 3,999]

I just restarted and was prompted to download a ~4gb update so I assume that’s the extra content?

Edited August 18, 2020 by regis9

[Der Zeitgeist 1,575]

Just now, regis9 said:

I just restarted and was prompted to download a ~4gb update so I assume that’s thee extra content?

Yep. Same for me. If you only have standard edition content, shut everything down, including Steam, reboot, launch everything again, and it should load the additional content. 

[FrankR409 514]

8 minutes ago, Der Zeitgeist said:

Yep. Same for me. If you only have standard edition content, shut everything down, including Steam, reboot, launch everything again, and it should load the additional content. 

Same!  Looks like they fixed this on the Steam side about an hour ago..

[andyjohnston.net 617]

I'm concerned as well.  Mine is still downloading, but it says only 90-some-odd GB, which is a lot less then the prem-del version.

[thenikos 6]

hi andyjohnston,

i installed it to an empty drive (f), the prem-del version took around 120gb. i don't know if they put something inside the drive c also.

 

[Notapilot 0]

This is a common modern tech scam.  You wont get premium deluxe or whatevery DLC you paid for just like i didnt, and there is no risk what so ever to MS. They will just blame Steam Why did you think they have their own installer? Its to run up the play time and make it harder to get a refund. I was at 10.6 hours of 'gameplay' just downloading it and i never even got to play.  
'They said it will take some hours. Relax it will be there.'  Yes.  Wait.  And maybe leave it run to run up the clock so you cant return it.
"Thanks for the money, suckers." -Microshaft

[orchestra_nl 923]

Did you just create an account to resurrect old threads?
Did you consider that it might just have been an error with Steam, or more likely user error?

[Ray Proudfoot 8,921]

9 hours ago, Notapilot said:

This is a common modern tech scam.  You wont get premium deluxe or whatevery DLC you paid for just like i didnt, and there is no risk what so ever to MS.

You've posted a similar complaint in another topic. For now, I'll allow it but any repetition without concrete proof you've been scammed will result in your posts remaining hidden.

[tup61 1,542]

10 hours ago, Notapilot said:

This is a common modern tech scam.  You wont get premium deluxe or whatevery DLC you paid for just like i didnt, and there is no risk what so ever to MS. They will just blame Steam Why did you think they have their own installer? Its to run up the play time and make it harder to get a refund. I was at 10.6 hours of 'gameplay' just downloading it and i never even got to play.  
'They said it will take some hours. Relax it will be there.'  Yes.  Wait.  And maybe leave it run to run up the clock so you cant return it.
"Thanks for the money, suckers." -Microshaft

You're clearly not only Notapilot but also Notapatienperson. 😉 Relax. Take a deep breath. MSFS wouldn't be the biggest flight sim there currently is if everyone would experience what you are experiencing. I bought the Premium Deluxe version on day one and never had any problems with it (and certainly did NOT regret spending money on it!). So something has to be wrong on your side, simpe as that. Why not simply ask for help now you took the time to register here? Shouting nonsense (right from the moment you came in here) won't help you, that's for certain. So tell us what you did to get the content you paid for installed and what exactly you are missing and perhaps we can all help you so you will enjoy MSFS like everyone else here does.

Edited February 13 by tup61