Refresh rate of 60 hz

[pete_auau 1,158]

Just a quick  question, got  a  Samsung LU28590DS   monitor   but  iam  unable  to  change  it   to  60  hz  in  the Display adaptor properties for  display 1.  All  the option  i have  are  30  and  below. The  display  resolution  i  got  is  set  to 3840 by 2160.  The  question  is  that  is  it  set  automatically  to  60  hz  since  i have  read  if   you  set  it  to 3840 by 2160  it  does.   Even in my  nivida control panel  there  is  no option  to  change  it  to  60  only  30  and  below.  I  got  the  connection  to HMDI   to my pc  and  monitor.

[RamonB 449]

Hello Peter
Got the same monitor working at 3840x2160 with an RTX2070S. 133.3kHz 60Hz. Using the display port.

But mine is the other way:  I only have an option for 60Hz, no 30Hz for me.

I got another monitor (same specs) in my office, but connected by HDMI; I'll check that one tomorrow.

Edited September 4, 2020 by RamonB
Typo

[pete_auau 1,158]

1 hour ago, RamonB said:

Hello Peter
Got the same monitor working at 3840x2160 with an RTX2070S. 133.3kHz 60Hz. Using the display port.

But mine is the other way:  I only have an option for 60Hz, no 30Hz for me.

I got another monitor (same specs) in my office, but connected by HDMI; I'll check that one tomorrow.

thx  for  that Ramon  be  interesting  to see  your  results,  just  to add  all my drivers  and  windows  are  up  to  date  since  that  was one  of  the  solutions  given  in  this  link

https://www.windowscentral.com/how-change-monitor-refresh-rate-windows-10

 

ok   if  i set   my  resolution in my nivida  control panel  to 1080p 1920 by 1800  iget   60  and  below  choices  of  hz?

Edited September 4, 2020 by pete_auau

[Peter Webber 339]

1 hour ago, pete_auau said:

Just a quick  question, got  a  Samsung LU28590DS   monitor   but  iam  unable  to  change  it   to  60  hz  in  the Display adaptor properties for  display 1.  All  the option  i have  are  30  and  below. The  display  resolution  i  got  is  set  to 3840 by 2160.  The  question  is  that  is  it  set  automatically  to  60  hz  since  i have  read  if   you  set  it  to 3840 by 2160  it  does.   Even in my  nivida control panel  there  is  no option  to  change  it  to  60  only  30  and  below.  I  got  the  connection  to HMDI   to my pc  and  monitor.

In your monitor settings, when using an HDMI connection, change the setting from "HDMI 1.4" to "HDMI 2.0". This will give you your 60Hz. I had the same issue with my Dell 4K monitor.

[pete_auau 1,158]

13 minutes ago, Peter Webber said:

In your monitor settings, when using an HDMI connection, change the setting from "HDMI 1.4" to "HDMI 2.0". This will give you your 60Hz. I had the same issue with my Dell 4K monitor.

thx  for  your  reply  but  i  cant  see  that in  my  monitor options at  all,  the  only  options  i see   is  the  display  port option of  1.1  or  1.2  where  1.2  supports   hbr 2.0  which  didnt get  me  the  60 

[pete_auau 1,158]

Edit  grrr  hate  this  user  error,  found  out  had  the  cable  connected  from  the monitor  in  1  instead  of  2 now  getting  the  60  and  have  choices  below  60

Edited September 4, 2020 by pete_auau

[RamonB 449]

@pete_auau Hello
I just read You solved Your problem. Good

Anyway on my office setup I got these choices:
3840 x 2160  (30, 29, 25 24, 23 Hz) in HDMI-1
3840 x 2160  (60, 59, 50 Hz)            in HDMI-2

 

[pete_auau 1,158]

10 hours ago, RamonB said:

@pete_auau Hello
I just read You solved Your problem. Good

Anyway on my office setup I got these choices:
3840 x 2160  (30, 29, 25 24, 23 Hz) in HDMI-1
3840 x 2160  (60, 59, 50 Hz)            in HDMI-2

 

thx  Ramon  for  getting  back  yep   now i found out  i  only  got   a  1.4   hmdi  cable since  the  screen  goes  black  for  a  sec   every  few  minutes  using   30  or  above hz,  so now  have  to  get  a  hmdi2  cable